701 reviews

Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: Madison, United States
Price range: $$$
Rating: 4.2

Madison

11128 County Line Rd, Madison, AL 35756, United States

Fast food restaurant Hamburger restaurant Ice cream shop

Service Options Dine-in Drive-through No-contact delivery

+1 256-325-2740

About

Dairy Queen Grill & Chill is a fast food restaurant, hamburger restaurant and ice cream shop located in Madison, United States. The average rating of this business is 4.20 out of 5 stars based on 701 reviews. The street address of this business is 11128 County Line Rd, Madison, AL 35756, United States. Dairy Queen Grill & Chill is open seven days a week from 10:30am to 10:00pm.

Photos

FAQs

Where Dairy Queen Grill & Chill is located at?: Dairy Queen Grill & Chill is located at 11128 County Line Rd, Madison, AL 35756, United States.
What is the contact number of Dairy Queen Grill & Chill?: The contact number of Dairy Queen Grill & Chill is +1 256-325-2740

Reviews

5 Shawna L. 21 months ago

Great service. Quick service. Awesome dining experience. Parking is ample... just be extra careful going across the parking lot. Drive thru is easy to navigate. Clean and welcoming environment.

1 Sally Jean 18 months ago

Employees are often rude, restaurant is often closed when it should be open.

Something they should learn:

"A customer is the most important visitor on our premises, they are not dependent on us. We are dependent on them.

They are not an interruption in our work. They are the purpose of it.

They are not an outsider in our business. They are part of it.

We are not doing them a favor by serving them. They are doing us a favor by giving us an opportunity to do so."

– Mahatma Gandhi

2 Mandy Hyatt 21 months ago

Terrible service in the driver thru on 5/21/23. Didn't receive what we ordered & paid for. I questioned it & was rudely told the order was correct. We started to drive off & saw that it wasn't correct. Backed up & the cashier at the drive thru wouldn't even come to the window. Another worker came to the window & asked what was wrong. She was obviously fed up & had a bad attitude. A third employee came to the window & apologized for them. I take my daughter almost weekly. I'll be driving further to take her elsewhere.

1 JB 19 months ago

Please for the love of God, have an adult take orders in the drive through. Friendly but , Poor listening skills, missing items, no sauce. Pleas ask the costumer if they need any condiments before the leave. Thanks.

4 HL Shepherd 21 months ago

Their ice cream cakes are a family favorite! Seems like there is some sort of issue with ordering online to pick up in store. Both times I've tried ordering several days ahead, our cakes weren't ready when we went to pick them up.

4 Shannon Godlasky 21 months ago

Was a busy night! The drive thru was almost out of the parking lot. So we decided to go in. Took over 10 minutes for one blizzard. Probably would have been faster if we waited in the drive thru. But the staff was hustling.

4 Liz 30 months ago

Love this particular DQ, it's on the newer side and never has a really long line. My dog loves coming here to order a free pup cup any time he has a bad day or has to go to the vet and get shots or just because. The drive thru line moves pretty fast and the interior store seems clean and well maintained for a DQ. They also have picnic chairs and tables outside on the covered patio if up want to sit al fresco.

5 Glenda David 20 months ago

I live in Athens, and unfortunately our DQ closed down but we went to DQ on County Ln Rd and it was amazing!! The food was hot & fresh, the cashier was so helpful and had us taken care of in no time and fast service. I definitely would recommend this location ❤️

Business Hours

Thursday	10:30am - 10:00pm
Friday	10:30am - 10:00pm
Saturday	10:30am - 10:00pm
Sunday	10:30am - 10:00pm
Monday	10:30am - 10:00pm
Tuesday	10:30am - 10:00pm
Wednesday	10:30am - 10:00pm