549 reviews

Kroger

Name: Kroger
Address: West Memphis, United States
Price range: $$
Rating: 4.1

West Memphis

300 West Service Rd, West Memphis, AR 72301, United States

Grocery store Propane supplier

Service Options In-store shopping Kerbside pickup

+1 870-732-2692

About

Kroger is a grocery store and propane supplier located in West Memphis, United States. The average rating of this business is 4.10 out of 5 stars based on 549 reviews. The street address of this business is 300 West Service Rd, West Memphis, AR 72301, United States. Kroger is open seven days a week from 06:00am to 11:00pm.

Photos

FAQs

Where Kroger is located at?: Kroger is located at 300 West Service Rd, West Memphis, AR 72301, United States.
What is the contact number of Kroger?: The contact number of Kroger is +1 870-732-2692

Reviews

2 Jackie Williams 22 months ago

Buggies appear to have came from Goodwill. Ragged and hard for disabled person or normal person to push. Often the 2 cashiers (if you're lucky, there are 2) lines are backed up to aisles of groceries. Often missing stock and have to go to another grocery for items. Common items missing. Can compliment the produce department. Good, clean, well stocked produce.

4 Tina L 22 months ago

Found everything I needed but they need to have more than 1 or 2 cashiers when people get off work they don't want to ring up their groceries and bag them if we have to do that we should get a discount all these companies are trying to save labor pay they don't realize people just find a store they don't have to do that

1 D B 24 months ago

Meat department stinks like death. No way I could shop here. Walked in, inhaled through my nose, turned around and walked right back out. Went to WalMart up the road and bought meat that didnt smell like it was rotting in the hot sun.

1 Susan Epps 26 months ago

The quality of the produce and meat has gone down so much!! The manager turn over is constant and they just don't seem to care if you buy the food or not.

1 Raven 30 months ago

My husband and I went to get gas at the Kroger fuel Center on Friday the 11th, while we were there the pump that I was trying to use malfunctioned and stopped responding. I hit cancel on the keypad and hung nozzle back up before moving to another pump. I watched a woman pull into that pump about five minutes later and start her payment method and begin getting gas. I thought nothing else of it and went about my day until I realized on Sunday that the pump somehow charged our card instead of hers. I called the store manager and spoke with Mr. Banks who went back and watch the video that showed we were not even at the pump for a full 10 minutes, so definitely not long enough to get $60 worth of gas in a small Chevy Cruz that wouldn’t even hold $60 worth of gas even with the prices being as high as they are now. He concluded that even though the pump malfunctioned and that the gas didn’t go into our car it was not his problem nor the Kroger store problem that their pump malfunctioned, all that mattered was that the pump did dispense $60 worth of gas and therefore we were responsible for it. So beware when using Kroger fuel pumps that if they malfunction and you are charged extra or it allows someone else to fill up their tank on your dime they will do absolutely nothing to help you, as Mr. Banks made it clear it is not his responsibility nor is his problem that their machines malfunction. Now we are out $60 and I am needing gas again because the $10 I actually put in my car didn’t go very far. I filed fraud Report with the police department against the manager in the store, and reached out to corporate as instructed by Mr. Banks, corporate told me that Mr. Banks will be the one to make the decision on the refund and since he is refusing there’s nothing they can do.

3 Cara 30 months ago

Sent my college student son there with an e-Gift card and a “manager” named Tanisha stated he couldn’t use it and that he needed a physical card. Uh ma’am you have heard of e-gift cards before, right? He’s used this here multiple times. Additionally, when he asked for the manager she advised, “she was her own boss”. It’s appalling who these companies put in management positions. I hope no one ever does her children like this. I will be calling corporate in the morning.

****Update: called back and spoke with the actual store manager. He apologized and made everything right. He was so kind and empathetic.

5 Ozark Mountain Love 78 months ago

First time in this Kroger, staff were mostly friendly, a few were helpful. Rest rooms were very clean. For a Friday, they were not very busy that I noticed on the pharmacy. They deli was nice and on our visit, the produce looked in order. There were a few messy parts of the store due to customers (you can't force people to behave with manners). But staff did their best to clean up after them. All in all, nice Kroger to shop at I think.

1 Buckley “2PurpleCrow” Stevenson 30 months ago

Something concerning...
I purchased a starbucks cold brew drink from this Kroger while shopping. I got home, grabbed the can and started shaking it up inadvertently. It felt funny though, like the air pressure was off in the can or something. I checked the exp date and it had expired 2 years ago... There are perishable goods in this store that expired YEARS ago. Can't help but think what other items people are buying and eating that are so heavily expired?
To add to that: The entry way always smells moldy, like carpet that got wet and never cleaned.

Business Hours

Saturday	06:00am - 11:00pm
Sunday	06:00am - 11:00pm
Monday	06:00am - 11:00pm
Tuesday	06:00am - 11:00pm
Wednesday	06:00am - 11:00pm
Thursday	06:00am - 11:00pm
Friday	06:00am - 11:00pm