1670 reviews

Applebee's Grill + Bar

Name: Applebee's Grill + Bar
Address: West Memphis, United States
Price range: $$
Rating: 2.9

West Memphis

208 West Service Rd, West Memphis, AR 72301, United States

Restaurant American restaurant Bar & grill Diner Family restaurant Hamburger restaurant Steak house Traditional American restaurant

Service Options Dine-in Takeaway Delivery

+1 870-735-4029

About

Applebee's Grill + Bar is a restaurant, american restaurant, bar & grill, diner, family restaurant, hamburger restaurant, steak house and traditional american restaurant located in West Memphis, United States. The average rating of this business is 2.90 out of 5 stars based on 1670 reviews. The street address of this business is 208 West Service Rd, West Memphis, AR 72301, United States. Applebee's Grill + Bar is open seven days a week from 11:00am to 01:00am.

Photos

FAQs

Where Applebee's Grill + Bar is located at?: Applebee's Grill + Bar is located at 208 West Service Rd, West Memphis, AR 72301, United States.
What is the contact number of Applebee's Grill + Bar?: The contact number of Applebee's Grill + Bar is +1 870-735-4029

Reviews

1 CH4_Money_Getter 19 months ago

???? Do Not Enter ???? Service is horrible!!! Food is Horrible!!! Environment is Horrible!!! MANAGEMENT IS HORRIBLE!!! Drinks came out wrong, some not at all. Food was served on a plate with ZERO effort (see picture). We got up to leave before our food came so we told the waitress. She got her manager and the manager just stood there and didn’t even acknowledge or apologize for the horrible service. It’s starts at the top and it shows.

1 Treccia Burton 18 months ago

I placed a curbside order on 8/9/23 and I was early to pick it up. I Called inside was told my order will be out shortly. The manager came out several times never acknowledged me nor brought me my order. Finally after waiting over 40 minutes I called back and spoke with Keisha the manager on duty who stated no curbside person was working today. So all this time I was waiting I saw her come outside looking at me and she never once asked may I help you. She never once apologized and kept making excuses. I explained how horrible her customer service was and to return my $30.42. To this day I never got any food nor my credit. I am reporting this to everyone. I have made several calls to the business and continue to get Keisha and she continues to lie that she is going to issue a credit back to my card. She also refused to provide me with upper management information. This is day 7…Management I’m still waiting on an apology and my refund. Is this how you do business?

1 Marchell Ellis 19 months ago

The absolute worse service I have seen in my entire 53 years of living. The whole staff needs to be fired. They have absolutely no customer service. It took exactly 41 minutes to get my ticket. I was ready to order and no one ever showed up to take my order. This location is beyond any type of class. They didn’t even know how to even work the register. If you want to save this store fire the whole staff immediately or re coach them. The two African American girls attitude was beyond nasty and nonchalant. Do not eat here. Save your money. Thank God I was only able to get a drink. I could only imagine if I ate the food here and got food poisoning because of the laziness.

1 Catherine Dean 23 months ago

What a mistake! Never got seated. Place was empty except a lady eating at the bar. One tabletop occupied. Saw one waiter. Saw 1 person shuffling their feet past the kitchen door which looked FILTHY! No hostess ever showed up. Waiten 10 minutes then fled! DO NOT GO HERE!

1 Patricia Morris 19 months ago

July 4th, my husband and I went to the Applebee's in West Memphis, Ar. When we went in there were one couple sitting at the table eating. We sit at the bar waiting on someone to come and acknowledge us. We sit there for 30 minutes and no one ever come out the back to take our order. We went there a year ago and the employees were just talking loud because they were short of help. They didn't try to seat us and we just left. The service is absolutely terrible. I refuse to go to that Applebee's again. They all should be fired!

2 Mary Lipsey 22 months ago

This restaurant seats you pretty fast. However, once seated the service was completely slow! It was 20 minutes before a waitress arrived at our table! After the drinks & food order taken of course the drink order arrived 23 minutes later. Something about the bartender/manager in a meeting the reason for the long wait time. Received our dinner order 30 minutes later. The food was overcooked and charred not to mention served as a small portion kiddy type plate. I'm very disappointed with this Applebee's Service and food preparation.

5 Xelen 22 months ago

Our waitress was amazing!! We got the Meal for 2 which is (2) entrees and a appetizer with a few sides, absolutely delicious for $22. Our waitress was so sweet, attentive and kind, she told us about the $6 Drink Menu & we were so grateful to have such an amazing waitress for our Easter Lunch. Cannot remember her name but she truly was great! All the staff welcomed us very warmly when we walked in.

2 Rick Guidry 30 months ago

Very poor showing for Applebee's West Memphis. Ordered chips and queso. Chips were supposed to be hot and fresh. Well it was a mix of old and cold combined mixed with tostitos rounds. As a main dinner I also ordered bone in Buffalo wings. When I recieved the wings it was more like Buffalo wing soup. As you see there was so much wing sauce on the wings and plate, I did not have to touch the side of sauce I ordered. I ordered a side of carrots and celery that I was charged for but never recieved. Even after the waitress said she was going back to get it. I asked again for it when she came back to refill our drinks but the side never arrived at the table.

Business Hours

Sunday	11:00am - 12:00am
Monday	11:00am - 12:00am
Tuesday	11:00am - 12:00am
Wednesday	11:00am - 12:00am
Thursday	11:00am - 12:00am
Friday	11:00am - 01:00am
Saturday	11:00am - 01:00am