4010 reviews

Cracker Barrel Old Country Store

Name: Cracker Barrel Old Country Store
Address: West Memphis, United States
Price range: $$
Rating: 3.7

West Memphis

1600 N 6th St, West Memphis, AR 72301, United States

American restaurant Breakfast restaurant Family restaurant Gift shop Takeout restaurant Restaurant Southern restaurant (US)

Service Options Dine-in Drive-through No-contact delivery

+1 870-733-0469

About

Cracker Barrel Old Country Store is a american restaurant, breakfast restaurant, family restaurant, gift shop, takeout restaurant, restaurant and southern restaurant (us) located in West Memphis, United States. The average rating of this business is 3.70 out of 5 stars based on 4010 reviews. The street address of this business is 1600 N 6th St, West Memphis, AR 72301, United States. Cracker Barrel Old Country Store is open seven days a week from 07:00am to 10:00pm.

Photos

FAQs

Where Cracker Barrel Old Country Store is located at?: Cracker Barrel Old Country Store is located at 1600 N 6th St, West Memphis, AR 72301, United States.
What is the contact number of Cracker Barrel Old Country Store?: The contact number of Cracker Barrel Old Country Store is +1 870-733-0469

Reviews

4 Amanda Boswell 36 months ago

It was somewhat busy. We waited 5+ minutes for someone to take our drink/food order.
Some of our food was lukewarm some was super hot which is great. Two of our plates were delivered, then our appetizer and 3rd plate was brought out. It was an okay experience.

1 Steph Rep 45 months ago

Waited a long time to get seated and was ignored over and over and then the same thing happened when I got seated to order had to flag someone down. Had to find my own high chair and silverware. Once I got my grilled chicken with 2 sides of okra and chicken and dumplings the chicken and dumplings were cold. I was too hungry to wait for someone to send back to warm up. Corn bread and biscuits at any location are terrible. The waitress was very nice but a lot of other people were rude.

1 Daniella Johnson-Little 37 months ago

Kennedy was the server and was training a new person. The table in front of me had two customers a man n lady. They left. Kennedy preceded to explain how servers are required to bus their own tables. However i guess wiping them down is not required. The host wiped it down just as she was about to sit the next table. They patiently waited for the host to wipe the crumps off the table on to the floor. A towel was left on the table behind me. Where I m from, towels are not permitted to be left anywhere except the sanitize bucket!! The sad part, the restaurant was not that busy that the servers could not take the time to sweep n wipe down tables. I think its just poor customer service to walk customers to a dirty table, wipe the crumbs to the floor! What happened cleanliness? Kudos to the customers who sat at a table that was wipe down in front of them only to have crumbs surround them on the floor!! If you had zero stars........ that s where your rating would be!!

1 Paige Davis 37 months ago

The wait is always incredibly long, even though there are several open tables in each section. The service is sub-par, as they cannot keep anyone employed. There has only been one waitress per section for several months. It is evident that there are very few cooks in the back because there is a 45 minute to an hour wait once you get seated and put in your order. Hostesses and other workers stand around and chitchat while there are things (broken glass syrup bottle) dropped on the floor needing to be cleaned up. Overall, it is usually a bad experience at this restaurant. I keep giving it a chance because I love Cracker Barrel. If you have the option to eat anywhere else, it is advised that you do so.

1 Melanie Oaks 35 months ago

It took about twenty minutes to get silverware. My husband’s pot roast, that was advertised as bring fork tender, was over cooked. It was a shade of dark brown and chewy. His side order of green beans was mostly water and tasted funny, Our waitress brought each item slowly; even though, the place was dead. And she would slam each item down on the table. The hostess barely made eye contact with us. This place needs to be leveled. Worst meal ever! Very disappointed! This location should do better, no wonder it was dead, the locals know not to eat there.

1 Jonathan Castaneda 36 months ago

We went into this Cracker Barrel at 11:30. Got seated all the way to the back in 2 minutes. However, then once we started to wait for our drinks, it took our waitress about 25 minutes to bring them out. This was including the biscuits and cornbread as well. As we received our appetizers and drinks, we put our food in immediately. When waiting for our food, it turned into an hour and 45 minutes. We still haven’t received our food at this point, but the waitress asked for our refills. The waitress then took another 25 minutes to just bring out our refills. Not even to mention that, but we felts as if we were being ignored and judge for being Hispanic. They were taking their sweet time serving us alone, but they serving colored people and white people faster than us. It’s sad to say we experienced because in Texas we welcome people like our own. Hopefully they change soon. Really disappointed.

2 Debisree Ray 43 months ago

I’m usually a big fan of cracker barrel chain. So I didn’t put attention to reviews before ordering from here. And now I know why they have bad reviews. I got my food delivered through Uber eats. The food was cold when I received. Okay, it can still excuse that part, as it was delivered. I was emotionally hurt when I didn’t find any complementary biscuits. I love to eat in CB because their freshly baked biscuits which they give away as complementary. Moving on, the scrambled egg was just a lump of cold mass without any seasoning. The cheesecake stuffed pancake was disaster. I love pancakes and the idea of a layer/ stuffing of cheesecake was lovely. However, it seems nothing exciting except a white trashy sticky layer oozing out of the pancakes. I was disappointed. Seriously!

1 N.A. Mac 35 months ago

Out of three of us one meal was good. The thing that made our experience the worst was the service. The server can make a poor meal better or a good one bad. Ours brought me one cup of coffee with no spoon. Then asked if I wanted a second, which I did, then never brought it. The place was as empty as I have ever seen a Cracker Barrel, and I guess we know why.

Business Hours

Saturday	07:00am - 10:00pm
Sunday	07:00am - 09:00pm
Monday	07:00am - 09:00pm
Tuesday	07:00am - 09:00pm
Wednesday	07:00am - 09:00pm
Thursday	07:00am - 09:00pm
Friday	07:00am - 10:00pm