459 reviews

Zaxby's Chicken Fingers & Buffalo Wings

Name: Zaxby's Chicken Fingers & Buffalo Wings
Address: Helena, United States
Price range: $$
Rating: 4.3

Helena

30 Coalmont Rd, Helena, AL 35080, United States

Chicken restaurant Fast food restaurant

Service Options Dine-in Drive-through No-contact delivery

+1 205-663-0011

About

Zaxby's Chicken Fingers & Buffalo Wings is a chicken restaurant and fast food restaurant located in Helena, United States. The average rating of this business is 4.30 out of 5 stars based on 459 reviews. The street address of this business is 30 Coalmont Rd, Helena, AL 35080, United States. Zaxby's Chicken Fingers & Buffalo Wings is open seven days a week from 10:30am to 09:00pm.

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FAQs

Where Zaxby's Chicken Fingers & Buffalo Wings is located at?: Zaxby's Chicken Fingers & Buffalo Wings is located at 30 Coalmont Rd, Helena, AL 35080, United States.
What is the contact number of Zaxby's Chicken Fingers & Buffalo Wings?: The contact number of Zaxby's Chicken Fingers & Buffalo Wings is +1 205-663-0011

Reviews

5 J Rob 18 months ago

Awesome customer service from the manager Leanne and Wayne! There was a small mixup on my order that really wasn’t a big deal but Leanne would not stop until she made it right. Thank you!

2 Lindsey Ballard 19 months ago

They were rude with me about when I came to pick up a mobile order. Said I need to give them at least 10 minutes to get it ready but I never complained so not sure what the issue was. They were just standing around talking and on their phones so I guess I inconvenienced them. Also I asked if the sauce I ordered for my chicken tenders was in there and the employee that was about to hand me my bag had to ask someone else behind him. The girl said yes so I thanked them and pulled up. Checked my bag and of course no sauce at all. So I drove back around and they shoved it in my hand as if again I was inconveniencing them by them having to do the job they're paid to do. I won't be back to this location in Helena Alabama ever again.

4 daniel weber 23 months ago

Very good experience here, the food is almost always fresh and hot.
The customer service is good, not great most of the time, but could be improved with a little coaching on their manners and etiquette.
Help them understand how to communicate better, simple stuff like, thank you, please, your welcome, have a great day, sorry, you know just your basic manners.
McDonald's across the street is a lost cause with ZERO chance of improvement, but yall could be top notch with a little bit of help from your manager.

1 justin bice 21 months ago

I go through the drive through on lunch here every now and then. It's usually ok. This time my wife picked up food our family..
a total of 5.... part of that order was 20 traditional wings. Well those wings were horrible. They were ridiculously undercooked. We have learned if you go here pick a small order and it will turn out ok. Large orders on the other hand are a no go.

4 RAY Winkler 21 months ago

Ordered Buffalo Tenders with Insane sauce twice, got Nuclear instead. Looked at the menu and realized that Insane was removed. The Nuclear sauce does not seem hot at all. Unless they bring something back with more heat, I probably won't be dining on Zaxbys much more.

5 Judy Latham 23 months ago

Went through the drive thru on this visit to Zaxby's. My grandson loves Zaxby's and it was a lunch time visit. Drive thru order was taken swiftly. Paying for and getting the meal was great. Customer service was awesome. We will visit you again!

1 Brett Minter 23 months ago

They simply cannot remember to put any of the right sauces, dressings, sides, etc... in the bag. It's literally every time that I go. They charge you extra for them and then just don't give them to you.

2 Kathie Martin 19 months ago

I order mozzarella bites and no sauce with then…. Very Disappointing…. On July 3rd at 6 pm

Zaxby's Chicken Fingers & Buffalo Wings map

Business Hours

Friday	10:30am - 10:00pm
Saturday	10:30am - 10:00pm
Sunday	10:30am - 09:00pm
Monday	10:30am - 09:00pm
Tuesday	10:30am - 09:00pm
Wednesday	10:30am - 09:00pm
Thursday	10:30am - 09:00pm