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aude1ty 20 months ago
This is one of the best Walmarts I've ever been in, but the fact of the matter is, they are so severely understaffed and it is costing them business. This isn't because of people quitting—it's because they straight up just do not hire enough people. It's honestly sickening. You have one person working three or four areas for eight hours and being yelled at if they can't keep up (by "area" i mean "entire section of the store". This is especially bad in apparel, which I know because I worked here, in apparel. There were nights I was taking care of the fitting room AND jewelry AND one of the clothes section besides! You're specifically not allowed to leave the fitting room or jewelry counter alone, or weren't back then. And this was NOT rare! When I went in today, one of my former coworkers was in a similar position.)
So. Great as a customer! The blood and tears the managers demand of their associates is working. HORRIBLE work environment, though, and customers *should care about that*. If you see something, say something: go up front and complain to a manager if you notice that someone is doing three people worth of work. Tell them that the associates deserve so much better. If there are more associates, your experience as a customer will DRASTICALLY improve.
If you're a Walmart manager reading this, I beg you to move Heaven and Earth to hire more associates where they're needed. Talk to the people on the floor: they WILL tell you when they need the most help, and how many hours that is. A couple of part timers would do WONDERS for the state of the store. I know it's easier to maintain now that you close at 11, but that means *nothing* during the day. I went home from Walmart when I was an associate in pain, with my nerves shot, and with insanely low blood sugar. I once went over to do grocery straightening an hour early (I was hypoglycemic and had misread my watch because my vision was getting blurry), and was made to stay for the timeslot I was told to come over for, and in fact, another associate who was supposed to handle that aisle was told to go back. Again: my blood sugar was so low it was effecting my vision, and I was visibly swaying on my feet. I was straightening groceries for TWO HOURS in this condition, and wasn't allowed to go on break until I finished. I explained this to multiple managers. How y'all can treat people like that is beyond me. I could've fallen and cracked my head open. I could have dropped a pickle jar (because I was put on the aisle with the giant pickle jars lol) and hurt myself and caused shrinkage. I have multiple knee issues (which, when I was working, meant I was hobbling by my first break every single day, and barely able to walk out to my vehicle at the end of my shift, much less do ANYTHING after) and because I could not afford to go to the doctor over it, management acted like it just was not real at all. I was threatened with firing by the previous HR head if I didn't get a doctor's note, and she told me that if I didn't have it approved for me to take intermittent LOA within two weeks, I'd be let go. I only got the paperwork after I quit—a full month after that. (Had to get surgery, by the way, because the source of about half of my pain was that, and this is a direct quote from the surgeon, the inside of my knee "looked like it had been repeatedly scraped with a watermelon baller". The rest is because of my spine! I will likely have chronic pain for the entire rest of my life, and part of that is on Walmart, who expects their associates to kneel on the tile—concrete, now—with no protective gear, like knee pads.) I quit because my roommate was immunodeficient, and y'all refused to let me wear a mask at the start of the COVID-19 pandemic (my roommate could have DIED.) Please, God's sake, PLEASE treat your associates like people. Learning there was a new HR head made me so happy. The person you chose is someone whose character I can personally vouch for, because we went to the same school and he was very kind to me even though he was somewhat popular and I was a "weirdo".