1232 reviews

The Home Depot

Name: The Home Depot
Address: Little Rock, United States
Price range: $$$
Rating: 4

Little Rock

11 Mabelvale Plaza Dr, Little Rock, AR 72209, United States

Home improvement store Appliance store Bathroom supply store Cabinet store Hardware store Lighting store Paint store Rug store Tool store Window treatment store

Service Options In-store shopping Kerbside pickup Delivery

+1 501-565-7168

About

The Home Depot is a home improvement store, appliance store, bathroom supply store, cabinet store, hardware store, lighting store, paint store, rug store, tool store and window treatment store located in Little Rock, United States. The average rating of this business is 4.00 out of 5 stars based on 1232 reviews. The street address of this business is 11 Mabelvale Plaza Dr, Little Rock, AR 72209, United States. The Home Depot is open seven days a week from 06:00am to 10:00pm.

Photos

FAQs

Where The Home Depot is located at?: The Home Depot is located at 11 Mabelvale Plaza Dr, Little Rock, AR 72209, United States.
What is the contact number of The Home Depot?: The contact number of The Home Depot is +1 501-565-7168

Reviews

2 T 25 months ago

This is my go to for DIY. They did not have what the online said that they had in stock. I made a trip for nothing. I actually drove to a further location, since my regular location did not have any in stock. Very disappointed. Mr. Virgil was very helpful and went beyond by calling another location that showed that they had 4 in stock. After waiting, that store verified they did not have what was stated in stock. That location was even farther.

1 Lyndsey Gurley 21 months ago

Giving one star because I can't give zero. I will NEVER shop at a Home Depot again. I will first say that the staff are friendly and courteous and genuinely seem to want to help. The problem is that they are fighting a losing battle in terms of customer service and it isn't just one store. There are three stores in my area and they are all awful. This is not a one-time incident either. If you can find somebody who works there, you may stand around for 45 minutes just to have a question answered because they are so pathetically understaffed that they can either run the store or serve the customers, but not both. The only staff available for assistance are the cashiers and they don't seem to have much, if any knowledge of the store or the products in it. I waited up front in a line of five people (for 45 minutes) who all had questions and when it was finally my turn, they directed me to a product that wasn't what I really needed and was out of stock in the size I needed. Again, not the fault of the employees. This is an upper management problem. If you refuse to staff your stores appropriately this abysmal customer service will continue until either people give up on you and you have to change to stay in business or your turnover gets so high that you can't keep employees more than a week anyway. For the record, I went to my neighborhood hardware store after and found what I needed, had all of my questions answered, and was out of there in 5 minutes and I got my item at about one-fifth the price. Hire enough staff to do that and I might consider coming back someday, maybe.

5 Christian Funderburg 20 months ago

I am a Pro, and a business owner and I give more $$ to HD than any other retailer in the World lol!!! They always have what I'm looking for in stock and no matter which HD I am at the employee's are always helpful and cheerful!! Night and day compared to Lowes!!!

1 Mendy Dominguez 21 months ago

I have had a crew of 4 guys here waiting for my delivery to carry in 350 pieces of sheetrock and I've just been told there delivery guys are done for the day and now they can't deliver until 5 days later because all the slots are filled up. What??? Your not doing to bump me to the front on Monday morning considering this is your fault . Now we have to bring our own trailer and pick it up. It's going to take 4 to 5 trips. I will never again buy anything from home depot again.

1 Hunter Gullett 23 months ago

This is by far the worst Home Depot I've ever been to. Nothing is organized, nothing in stock, store employees can't get off their phones long enough to help customers (too occupied showing tik tok videos to their coworkers). The only thing this store has going for them is that you can rent equipment here. If you need anything, I highly recommend going elsewhere

5 George Herndon 21 months ago

Went in got what I needed and out quickly. Even getting assistance with plywood was not a long wait. Employees were friendly and helpful.

1 Salman Mattar 19 months ago

I ordered and paid for 29 sheets of FRP walls to be picked next day.
It was out of stock on the pick up day as they claimed that the inventory wasn’t accurately updated on the system!!

4 Cory Swett 19 months ago

It's home depot. Good store, but don't expect a lot of knowledge from the employees.

Business Hours

Saturday	06:00am - 10:00pm
Sunday	08:00am - 08:00pm
Monday	06:00am - 10:00pm
Tuesday	06:00am - 10:00pm
Wednesday	06:00am - 10:00pm
Thursday	06:00am - 10:00pm
Friday	06:00am - 10:00pm