655 reviews

Captain D's

Name: Captain D's
Address: Pelham, United States
Price range: $$$
Rating: 4

Pelham

420 Cahaba Valley Rd, Pelham, AL 35124, United States

Seafood restaurant American restaurant Family restaurant Fast food restaurant Fish & chips restaurant

Service Options Dine-in Drive-through No-contact delivery

+1 205-987-8780

About

Captain D's is a seafood restaurant, american restaurant, family restaurant, fast food restaurant and fish & chips restaurant located in Pelham, United States. The average rating of this business is 4.00 out of 5 stars based on 655 reviews. The street address of this business is 420 Cahaba Valley Rd, Pelham, AL 35124, United States. Captain D's is open seven days a week from 10:30am to 09:00pm.

Photos

FAQs

Where Captain D's is located at?: Captain D's is located at 420 Cahaba Valley Rd, Pelham, AL 35124, United States.
What is the contact number of Captain D's?: The contact number of Captain D's is +1 205-987-8780

Reviews

5 Jason Padgett 31 months ago

I had not been to this location in literally more than 10 years because I had too many bad experiences and it's funny because I literally drive by this captain d's location almost everyday and figured eventually it would go out of business. Well... I recently tried again and it was stellar service and the fish was fried perfectly and not too greasy and the fries were hot and fresh. And the staff was friendly and upbeat. I'll definitely go back next time I'm craving seafood. And the young lady at the counter talked me into getting the shrimp.

1 Virginia Kornegay 35 months ago

This is by far the worse. Not only was my fish old but was placed in a box that had the original fish crumbs in the bottom of the spicy fish that I order. The fries was colder than the coleslaw. The fish was old and the flesh of the fish had total separated from the skin. Sad but so true. I need a refund but was on lunch and didn't have time to go back ????

1 Destiny T 30 months ago

This is the second time in two weeks that we’ve tried to order through the drive thru well before 9 PM and no one will come to the window. We see people inside, but have sat at the window for a while and no one will take our order. If you close before 9, maybe let people know? Multiple people were in the drive thru and trying to order inside with the door locked.

1 puppybreath 31 months ago

I waited on my food for almost an hour when there were only two people in front of me. Also, when I finally got my food, I got a box of crumbs instead of what I ordered.

1 Chalis Love 32 months ago

Absolutely the worst location I have experienced. The managers are not up to par On cleanliness, I’ve seen people, especially the managers take trash out with gloves and use the same gloves to handle food and cash. Also, this location is never opened on time. If you notice they’re always opening an hour to two hours later than normal, and when they don’t feel like cleaning, they lock the lobby up for consumers that want to go inside today. I experience the worst time because I waited an hour in line which is normal for this location just for them to tell me that the food I ordered was not available meaning they don’t carry this type of food they have advertised on their menu. I asked kindly to speak with a manager and was given someone who is not even a manager the manager refused to speak to me. This location is not only a Health code violation, but also not consumer friendly. I will be writing corporate every day if I have to in order to get this location in shape or closed down.

1 Sista Souljah 31 months ago

When you wait in the drive through for 10 min think the food is hot. The experience was horrible. Took the food back for them to redo it... even worse. How about fried okra soggy; when you pinch it grease just all on your fingers. Fish the same. Redrops not except able either. Would not give my money back. Have to wait 24 hours. After 24 hours no refund. Have to talk to a GA [ by the name of Omar] still haven't heard from him. Called corporate they were to email me haven't gotten an email. That pelham location is awful. So many other people have gone they and have had terrible experiences.
If you want to waste your money and be disappointed at the same time; this is the place to go‼️????????u200d♀️

2 April Adams 31 months ago

This is probably the longest I've ever waited in a drive through line. But I will say, the employees were very nice.

5 Shajuana Ephraim 31 months ago

Omg they were awesome. I only seen three workers. Drive thru was completely full. So my family in I decided to go in. The sweet cashier definitely had her hands full, but she greeted us with a smile. I seen two guys in back working at full force. The amount of time we waited (10 minutes) was great compared to the number of customers they had. I wish they had more help. But I seen, they definitely work as a team. The sweet lady was taking drive thru and inside dining orders. Somehow she still managed to bring our food to the table. My daughter got up to meet her, but she insisted and brought it to the table. Great experience.

Business Hours

Friday	10:30am - 09:00pm
Saturday	10:30am - 09:00pm
Sunday	10:30am - 09:00pm
Monday	10:30am - 10:00pm
Tuesday	10:30am - 09:00pm
Wednesday	10:30am - 09:00pm
Thursday	10:30am - 09:00pm