18 reviews

DeKalb-Jackson Water Supply District

Name: DeKalb-Jackson Water Supply District
Address: Ider, United States
Rating: 1.4

Ider

21700 AL-117, Ider, AL 35981, United States

Water utility company

+1 256-632-2254

About

DeKalb-Jackson Water Supply District is a water utility company located in Ider, United States. The average rating of this business is 1.40 out of 5 stars based on 18 reviews. The street address of this business is 21700 AL-117, Ider, AL 35981, United States. DeKalb-Jackson Water Supply District is closed on Saturday and Sunday, and other days it is open from 07:30am to 04:00pm.

Photos

FAQs

Where DeKalb-Jackson Water Supply District is located at?: DeKalb-Jackson Water Supply District is located at 21700 AL-117, Ider, AL 35981, United States.
What is the contact number of DeKalb-Jackson Water Supply District?: The contact number of DeKalb-Jackson Water Supply District is +1 256-632-2254

Reviews

1 Samantha Tinker 19 months ago

Place is trash. Prices are double the price of the next closest water company, water is disgusting ????

1 larry ledford 26 months ago

Maybe worth a half of star. Customer service is extremely rude. Absolutely no help whatsoever and apparently don’t have to answer a phone call if it’s within 15 minutes of closing.

1 Mandy Beasley 42 months ago

I WOULDN’T GIVE THEM ONE STAR IF THAT WAS AN OPTION!! They have been notified by MANY different customers of all our water smelling strong of bleach. They tell us let it sit out the smell will go away, they say it’s safe for us to use but not for long term well that’s strange as I live here and do not plan to move. They don’t care we are having to buy bottle water to drink and pay a bill for water that isn’t safe to even bathe in!! Beyond ridiculous at how little help they are!! Our skin and hair is so dry and itchy, our eyes and noses are burning all from showering this isn’t right and they need to fix this!

1 Jake Veal 22 months ago

Horrible customer service and no help whatsoever

1 Mallory Hancock 54 months ago

I wish i could give this company less than one star. They supply us with contaminated water and we have to pay a $40 minimum a month for. We moved into a new home this past month and paid for our water and services for our new home, then received a bill for -$36 for June. Our new bill for July (that isn’t due until July 20) is now for $79. On top of all of this, they shut our water off with no warning for not paying a negative bill. Wow... what service... how does it go from DeKalb Jackson Water owing me money to them shutting my water off?

1 Lindsey Hughes 42 months ago

WHOEVER answers the phone needs some customer service training. They may be a good business but she needs to work in the back stocking or something other than dealing with the public!

5 Alex Martin 30 months ago

Have done a phenomenal job at turning this place around! Hard working management!

1 Hope Benefield 30 months ago

They need to work on their customer service skills.

DeKalb-Jackson Water Supply District map

Business Hours

Friday	07:30am - 04:00pm
Saturday	Day off
Sunday	Day off
Monday	07:30am - 04:00pm
Tuesday	07:30am - 04:00pm
Wednesday	07:30am - 04:00pm
Thursday	07:30am - 04:00pm