953 reviews

Jack's

Name: Jack's
Address: Gardendale, United States
Price range: $$$
Rating: 3.8

Gardendale

425 Fieldstown Rd, Gardendale, AL 35071, United States

Fast food restaurant Breakfast restaurant Hamburger restaurant Restaurant Southern restaurant (US)

Service Options Dine-in Drive-through Delivery

+1 205-631-0702

About

Jack's is a fast food restaurant, breakfast restaurant, hamburger restaurant, restaurant and southern restaurant (us) located in Gardendale, United States. The average rating of this business is 3.80 out of 5 stars based on 953 reviews. The street address of this business is 425 Fieldstown Rd, Gardendale, AL 35071, United States. Jack's is open seven days a week from 05:00am to 10:00pm.

Photos

FAQs

Where Jack's is located at?: Jack's is located at 425 Fieldstown Rd, Gardendale, AL 35071, United States.
What is the contact number of Jack's?: The contact number of Jack's is +1 205-631-0702

Reviews

1 Brett Shankles 36 months ago

This was by far one of the worst experiences I've ever had at a fast food restaurant. I go through the drive thru and ordered boneless wings and pay. The workers were very unfriendly, and they pulled me forward to wait on my wings. Nearly every person that ordered after me were also told to pull forward to wait on their food, although they weren't very busy. I wait for about 15 minutes and then someone finally brings my food out to me. I get home, take a bite into the wings, and it was almost completely raw (see attached photo). Not sure why I had to wait so long in line because it obviously wasn't for the wings to be cooked. I go back and speak to a manager to show them what they served me and to get my money back. She never once apologized for the raw chicken that was given to me, but instead told the cook to start checking the wings all the while seeming very unconcerned. While I was waiting for my refund, another employee asked me if I needed anything and I told hin that I was given raw wings and was getting a refund. He responded with a little snicker and made a face that made it seem like he couldn't care less. I would recommend not ever going to this restaurant unless major changes are made.

4 Thia Chambers 37 months ago

Jack's is one of my go-to spots for lunch, and I am rarely disappointed. This experience was just that... disappointing. I like to try the new menu items, so when I saw the bacon ranch fries, I thought, why not? They were not a good value for the price, the fries were hard, and the toppings were lacking. I didn't finish my lunch. Wasn't as expected....

4 Hap Stevens 35 months ago

First time at Jacks for us, enjoyed the breakfast. Service was good. Restaurant was clean including the restrooms. Will definitely return to another Jacks when traveling.

5 Kenneth Scott Gilbert 33 months ago

Shout out to the night crew working on July 4th. Amazing service and great tasting food. Even though we had to wait for the order to be complete the gentleman who delivered to our vehicle was kind to let us know what we exactly had and verified we got all our food. I wish alot of the restaurants here took the time to care for their customers like yall did tonight. Great job guys

2 Karah Christian 36 months ago

Not what it should be. Tired of getting subpar service here. Burger was cold and old. Not cooked fresh. I’ve given it about 30 tries. Sometimes we have had good food and good service and most of the time, not.

I think I might give it one more and then I’m done trying. The people in the drive thru act like they don’t want to be there and they don’t want to converse with you either.

1 Jeremy Tarter 34 months ago

Horrible, stood in line 10 min not greeted or acknowledged at 930 pm no other customers inside. When they started to take our order they walked off so we left will be contacting corporate anddistrict manager in the morning. This was our first and last jacks experience.

4 Justin winch 33 months ago

Food tasted excellent but wasn't super fresh. If it was cooked to order it would be perfect. Still better than chik FIL a. Prices were lower than expected

4 William Bebb 40 months ago

For fine dining without the snobby French waiters and tiny portions JACks restaurants meet and exceed expectations. The burgers are yummy, the fries are hot and fresh. It's food worthy of eating

Business Hours

Friday	05:00am - 11:00pm
Saturday	05:00am - 11:00pm
Sunday	06:00am - 10:00pm
Monday	05:00am - 10:00pm
Tuesday	05:00am - 10:00pm
Wednesday	05:00am - 10:00pm
Thursday	05:00am - 10:00pm