600 reviews

Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: Gardendale, United States
Price range: $$$
Rating: 3.7

Gardendale

391 Fieldstown Rd, Gardendale, AL 35071, United States

Fast food restaurant Ice cream shop

Service Options Dine-in Drive-through Delivery

+1 205-631-6001

About

Dairy Queen Grill & Chill is a fast food restaurant and ice cream shop located in Gardendale, United States. The average rating of this business is 3.70 out of 5 stars based on 600 reviews. The street address of this business is 391 Fieldstown Rd, Gardendale, AL 35071, United States. Dairy Queen Grill & Chill is open seven days a week from 09:00am to 09:00pm.

Photos

FAQs

Where Dairy Queen Grill & Chill is located at?: Dairy Queen Grill & Chill is located at 391 Fieldstown Rd, Gardendale, AL 35071, United States.
What is the contact number of Dairy Queen Grill & Chill?: The contact number of Dairy Queen Grill & Chill is +1 205-631-6001

Reviews

5 Rick Flippo 22 months ago

The lobby was closed for lack of employees....around here who isn't! I know right? Now Hiring signs were posted. There was a bit of wait as the car ahead of us seemed obnoxious. The manager was at the window when we pulled up, Big old smile on his face....cashier gave a second greeting which is unusual around here....super CS. The Oreo dessert was awesome, and the fries Hot and fresh. Outside was clean and inviting.Loved the business...help this mgt and team recruit help, (job fair, good wages) Don't lose this Mgt or current crew....it would be a mistake. I know I have been there!!!!

1 J. Cole J Cole 18 months ago

I ordered a chicken sandwich combo with a slushy and the slushy was runny like water. So they replaced it with a milkshake that was also runny…Then the chicken sandwich was dry and the fries were soggy…Then when I called to complain the manager hung up the phone in my face… This was a very bad experience and I will never go back to eat…Bad customer service and bad food

1 Brad Miller 21 months ago

This place needs to be boycotted. They still don’t allow anyone to dine indoors 3 years after the Wu-Flu. Not only that but they tend to open later and close earlier than they advertise.

2 Angeloty Porter 54 months ago

Me and family went for a Saturday lunch. The place was clean staff was ok. The soda machine was out of just about every flavor and type of drink. I told one of the staff and asked if they had juice boxes for the kids meals like the ones pictured on the menu. He said no and offered no solution. The fries were very good hot and fresh. Burger not so much. Not the best quality meat and buns not fresh. Food prep was good and neat. Icecream is very good. Great for fries and treats skip the sandwiches.

5 Mandie Schenk 20 months ago

We stop in here for ice cream at least every week. The kids that are running the drive thru are super sweet and they work so hard.

3 Desiree Brown 24 months ago

My fair review is strictly based on my experience from last night! I went inside and ordered a peanut buster parfait. The inside was not crowded, but the drive thru was a little busy. However I had to wait a ridiculous amount of time ( almost 10 minutes) for my simple to go order! There was one guy who was just about doing it all from taking orders, cooking orders, etc. There were multiple young women working as well, but mostly goofing off instead of actually helping the guy who was doing majority of the work! At least two of the girls were fixing drive thru orders the other two were standing around trying to look busy, but were just talking with each other. If it hadn't been for the gentleman I would have had to wait even longer for my parfait. I repeatedly heard that guy ask at least three separate times for one of the girls to make my order. They never did!! Special thanks to the guy who was clearly working very hard bc his coworkers were slacking. I hope management has talk with those girls about their poor work ethic.

5 Elizabeth Douglas 90 months ago

I've had a good experience at this Dairy Queen every time I've been. Most of the time I use the drive-thru, and the service has been fast and accurate. The food is consistently good, and the frozen treats are delicious. The Blizzards and dip cones never disappoint.

5 Susan Pollitz 66 months ago

Went to Dairy Queen today I got a banana split first one I've had in years it was good but not the best I've ever had and it didn't have a cherry on top ! Had to pay a extra 25 cents for a sprinkle of pecans !!! Hubby got a foot long Chile dog and onion rings had to take onion rings back they were hard as a rock !! It's a ok place but always has a funky smell

Business Hours

Friday	09:00am - 09:30pm
Saturday	09:00am - 09:30pm
Sunday	09:00am - 09:00pm
Monday	09:00am - 09:00pm
Tuesday	09:00am - 09:00pm
Wednesday	09:00am - 09:00pm
Thursday	09:00am - 09:00pm