1024 reviews

Jack's

Name: Jack's
Address: Cullman, United States
Price range: $$$
Rating: 4

Cullman

11531 AL-157, Cullman, AL 35057, United States

Fast food restaurant Breakfast restaurant Hamburger restaurant Restaurant Southern restaurant (US)

Service Options Dine-in Drive-through Delivery

+1 256-737-8720

About

Jack's is a fast food restaurant, breakfast restaurant, hamburger restaurant, restaurant and southern restaurant (us) located in Cullman, United States. The average rating of this business is 4.00 out of 5 stars based on 1024 reviews. The street address of this business is 11531 AL-157, Cullman, AL 35057, United States. Jack's is open seven days a week from 05:00am to 10:00pm.

Photos

FAQs

Where Jack's is located at?: Jack's is located at 11531 AL-157, Cullman, AL 35057, United States.
What is the contact number of Jack's?: The contact number of Jack's is +1 256-737-8720

Reviews

5 james adams 18 months ago

Stopped in for breakfast and had biscuits and gravy with hash rounds. Everything was cooked to perfection and hot. Service was friendly and fast . Got the hostess to give us a tip on a doughnut shop. Super Jacks people and clean.

5 Terri Rowe 19 months ago

I cannot say enough good things about this Jack's. From the customer service to the food to the welcoming atmosphere to how clean it is, every visit has always been perfect.

But there is one act of graciousness that will never be forgotten by nearly 500 people: the day this Jack's location fed nearly 200 folks on less than 10 hours notice. The date is July 22, 2023 and the power is out at Extreme Military Challenge!, with about 200 folks on post in the middle of our 2023 Training Mission. About 150 of those people are children. The Cadre at XMC and the parents of the Challengers will be forever grateful for the help in our time of need.

When faced with the prospect that power may not be restored any time soon, we turned to our local Jack's for help, in the middle of Rock the South, no less. The night manager realized our plight immediately. Within an hour, he had the extra help needed to complete a large order for 0730 in the morning so we could feed our Challengers and Cadre.

To us, this particular location exemplifies the "can do" spirit of the South as well as gracious hospitality! Thank you doesn't begin to cover the gratitude we feel!

5 Charles E. Stewart (Ask) 18 months ago

I never seen one of these restaurants I'm from Nashville and I don't think we have them at least in the inner city. Must try this place if your ever heading toward The ATL it's one off of I 24 at browns ferry Rd exit at the Walmart shopping center

1 M.K. “Fat Man” McGuire 22 months ago

I'm sorry, but Jack's has gone downhill and believe they are equal with McDonald's. Most I've stopped at (because I didn't want to judge off 1 or 2) have fallen in service, food quality, and food being correct. I actually had a manager get up close to me for bringing the order back because it was incorrect. I made the complaint. Nothing came of it, and the guy still works there. Jacks, your a has been!

2 Cindy Rice 30 months ago

This is pathetic. I'm not saying all of the employees are bad, lazy, and rude. However, somebody is responsible for the constant mess ups, wrong orders, sloppy food, rude behavior, etc. I don't mind waiting in the long lines. But, when you get to the "may I take your order" part and all you can hear is employees talking, complaining, laughing with each other instead of listening to your order, getting it right and being courteous to the customer.... something isn't professional. Then when you get to the window, some employees are rude, cut you off or busy chatting with another employee. I can deal with that even. But.... every time you get your order, SOMETHING is wrong. You may find it before driving off. But, Most of the time it's either when you get to work, get down the road or get home to feed your family. I love Jack's or I used to. We live in West Point, it's so convenient. But, if this keeps up, I'll drive to cullman to get my food, my family's food!!! Or the local gas station.... it's a lot better service, nice employees and, lately, better food!!! Get it together West Point Jack's!!!

1 Unita Bryant 21 months ago

They have gone downhill the past year. I used to eat there alot. Especially breakfast. But it just doesn't taste good anymore and sloppy. Service isn't great don't want to fix errors

1 Estelle Guard 20 months ago

Accidentally placed a mobile order here and after 25 calls and 2 days later( I have the call logs to prove it ) they finally answer. The woman that answered was extremely rude and said that even if they would’ve answered the phone there’s nothing they could’ve done and refused to give me the general managers name claiming that it didn’t matter what their name was. I don’t see how you are too busy to answer the phone 24 out of 25 times i’ve called in the past few days. Unprofessional, the woman who answered should be fired. Perhaps the worst customer service i’ve ever received.

1 Magen Clark 23 months ago

Waited in drive through for 10 minutes to get to the speaker, only to be told hold one moment, then sit there for another 10-15 minutes waiting and nobody answered the speaker any of the times we said something. Ended up driving off because our lunch hour was close to ending and we hadn't even gotten to order anything yet.

Business Hours

Friday	05:00am - 11:00pm
Saturday	05:00am - 11:00pm
Sunday	06:00am - 10:00pm
Monday	05:00am - 10:00pm
Tuesday	05:00am - 10:00pm
Wednesday	05:00am - 10:00pm
Thursday	05:00am - 10:00pm