Cafe Rio Mexican Grill

1177 S Watson Rd, Buckeye, AZ 85326, United States
Service Options Dine-in Drive-through No-contact delivery
About

Cafe Rio Mexican Grill is a mexican restaurant, burrito restaurant, caterer, family restaurant, fast food restaurant, restaurant, taco restaurant and tex-mex restaurant located in Buckeye, United States. The average rating of this business is 3.60 out of 5 stars based on 318 reviews. The street address of this business is 1177 S Watson Rd, Buckeye, AZ 85326, United States. Cafe Rio Mexican Grill is open seven days a week from 10:30am to 10:00pm.

FAQs
Where Cafe Rio Mexican Grill is located at?
Cafe Rio Mexican Grill is located at 1177 S Watson Rd, Buckeye, AZ 85326, United States.
What is the contact number of Cafe Rio Mexican Grill?
The contact number of Cafe Rio Mexican Grill is +1 888-660-1643
Reviews

1 Courtney Bautch 21 months ago

****UPDATE: they reached out asking me to email them directly, so they could find out what happened.. I did and no response. The manager obviously does not care about his declining business. Sad

Went through drive thru, asked for nachos with chips on the side. Asked for chili roast beef, queso, lettuce, black beans, green salsa n asked her to add rice. Well as you can see, I got a soupy mixture, no rice, can’t even tell if there is green salsa, and charged me $3 extra.. for what?? Def not for presentation.. def will NOT be going back.. Who looks at this And thinks.. “yup, I’m serving this!”

1 Tyler 20 months ago

I love looking at the reviews and everyone having the same issue.

CUSTOMER SERVICE

My wife and I waited for 5 minutes, and then we were greeted. She then told us to give her a second and persisted to restock 5 different items. It took us about 10 minutes to get our food.

After getting our food, there was nobody in line and I see the same workers just chilling in the back.

You could have not restocked then? They did not need to restock any of the items we needed for our food by the way.

Manager did nothing about it either. No wonder they have horrible reviews.

Good was good though

1 Liberty S 20 months ago

Not team feeling….right hand didn’t know what left hand was doing. Shrimp was AWFUL!!! Do NOT get it!!
Table was dirty. If you ask for lettuce be prepared to cut it all up yourself cause they give you full lettuce leaves. Salad tastes nothing like other Cafe Rios…..there is a problem here! Don’t bother trying to use QR code on the table to tell them of problems…it doesn’t work!!! Stood in line to tell them about problems….never was acknowledged!!! NOT WORTH $5.00 and we paid $38.00!!!! STAY AWAY!!
AND what is with a QR Code on the trash can so customers can tell you the trash is full???? That is YOUR JOB and NOT MINE…..Corporate needs to step in on this one!!!

5 Valerie Llanez-Serna 30 months ago

Updated Review, they have definitely improved whichbi am glad. Food was great. Portions were as they should be, it was very good & satisfying!!
The quality & portions have dropped since they first opened, portion is literally half the size, especially on the enchiladas. We got about a good size tablespoon of rice & beans, I hope they get back to grand opening quality!

1 joseph kosut 30 months ago

*Updated post*
I was super excited when I pulled up and saw there was no one in line to order! I walked in and I believe someone from the back greeted me?? I'm not 100% certain though. I than waited for someone to take my order, I kept waiting, and kept waiting. I watched online order getting filled and people coming and and grabbing to go orders before I finally decided to walk out.
At this point I was going to go through the drive through but I decided against it because I figured sence they were to busy to acknowledge me, they must have a long line of cars piling up. As I pulled out of the parking lot I was shocked to see not a single car in the drive through.
Needles to say I left hungry and disappointed ????.
I will check back in some time and give an update.

*original post*
Clean establishment. We went later in the afternoon and there was no line. I ordered a double chicken bowl and it was great! Their servings are large which I love. The food tasted fresh. My wife and son enjoyed their food also.

1 sean green 22 months ago

Rice in our burritos was under cooked to the point of basically not cooked at all. I got a steak burrito with no steak. To top it off in my girlfriends burrito we found 2 hairs . Definitely do not eat here .

1 Esther St James 23 months ago

Brown lettuce mostly core lettuce that nobody wants to eat. Cilantro was 75% less than normal & some was rotten mixed in with fresh. No crispy tortilla topping. Tortilla shrunk & thinned for salad. No longer prevents the tortilla getting disgustingly soggy from the reduced portions of beans and rice. $13 for brown soggy lettuce a smattering of rice and beans partially surrounded by a tiny, soggy, thin tortilla and only 10% of the toppings included, partially rotten. After 2 decades of only having delicious salads, I'm done wasting my money. Past 3 orders haven't been edible.

5 e javier penalberth 23 months ago

Real good food n services My favorite chicken salas with rice n beans n we can miss vinegar dresaing Home Made ????
Cafe Rio Mexican Grill map
Business Hours
Sunday 11:00am - 10:00pm
Monday 10:30am - 10:00pm
Tuesday 10:30am - 10:00pm
Wednesday 10:30am - 10:00pm
Thursday 10:30am - 10:00pm
Friday 10:30am - 10:00pm
Saturday 10:30am - 10:00pm
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