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Modest Reviews 31 months ago
Love's #275..this was hands down the worst in store experience at a Love's truck stop yet! At one register area (the non trucker side) a male worker was sitting on a crate talking (flirting) to his female coworker, sadly not even trying to help other customers. Then, On the trucker side, multiple opened and unopened boxes in the floor with merchandise literally falling out of them, making it impossible to browse most of the merchandise I was interested in for my truck, but also, making it impossible for the other Drivers and I to stand in the appropriate line to be helped. There are 5 shower rooms in total at this location. Keep in mind every shower here is $14 ,that is, unless you have accumulated enough "points" to earn a free one for purchasing fuel. There was only 1 occupied at the current time accordingto the phone app, 3 other drivers and I stood and waited for almost 30 mins for the attendant to "clean" them and mark them as available and ready to use, which I understand that he also had to assist other customers as well, no worries...so...by clean the showers... let's define that, shall we?.. I literally watched as he took a towel out of the dirty towel bin, walk into a shower room, drop the towel and then use his foot to dry the water from floor. No cleaning spray, no mop no nothing.. then, without changing his gloves, or even removing them, he came back to the counter and rang up a driver for his meal...did he remove and change gloves then? NO.. he went straight back to another shower room.. He literally spent a total of 5 minutes to clean and mark 4 showers as "ready to use..." Nothing else was cleaned in the shower I was assigned. Disgusting as it was, the Toilet still had "evidence" from the previous guest. There was a bottle of Axe shower gel left in the shower stall, which I can overlook, some of us will leave some for those in need... Speaking of the shower stall... there was brown mold/mildew residue inside the soap dispenser located inside the shower itself, white soap residue on the shower handle and shower head (which had a massive leak) .. honestly, I cannot remember the last time I felt cleaner prior to taking a shower than I did afterward. I was ever so thankful for shower shoes for this one... When I was finished and was walking out of the shower area, the 3 workers behind the counter were having a loud conversation mainly cursing (multiple F Bombs dropped) loud enough to be heard at the exit doors. I can overlook the language, however that is not appropriate for the multiple customers and the children that were present inside the store area at the time.. Then on the car side, both workers leave saying just a moment to helping a customer so one could take out trash, the other, just walking around getting a snack. This Location will Definitely be added to my "DO NOT RETURN HERE LIST" for future reference. To the Love's Company, if you are reading this, I would definitely check in on this location!!!