McDonald's

32 Main St W, Rainsville, AL 35986, United States
Service Options Dine-in Drive-through Delivery
About

McDonald's is a fast food restaurant, breakfast restaurant, coffee shop, hamburger restaurant, restaurant and sandwich shop located in Rainsville, United States. The average rating of this business is 3.90 out of 5 stars based on 1057 reviews. The street address of this business is 32 Main St W, Rainsville, AL 35986, United States. McDonald's is open seven days a week from 05:00am to 11:00pm.

FAQs
Where McDonald's is located at?
McDonald's is located at 32 Main St W, Rainsville, AL 35986, United States.
What is the contact number of McDonald's?
The contact number of McDonald's is +1 256-638-1177
Reviews

1 Jerry Smith 19 months ago

Wheel chair ramp was blocked by Semi truck unloading produce
for the restaurant Once inside the empty lobby, we were not greeted and had to wait several minutes after calling for a staff member Finally we were able to place an order While we were placing our order, staff member kept talking and cutting up with other staff members We did receive food and a timely manner However several items were missing and not correct After attempting to get someone's attention We were asked to bring all our food to the counter After several different attempts our food was finally correct In two different torches we're activated on my card Due the missing items. The management and the staff was no help as some continue to be loud and horse play...

1 cassie wilson 22 months ago

I was given the wrong change. I brought it to their attention at the window while holding the money and the receipt and was told they could not give me my 5 dollars they had to count the drawer first but it would be later as there were no managers on duty. They said they would call me if it was over but basically if she pocketed it and the drawer wasn’t short I was just SOL. After going back and forth with the woman for what seemed like forever she wrote down my phone number and said she would call me. I have yet to get a call from her and it’s been 24 hours. 5 dollars isn’t much but it’s still 5 dollars that I needed. I am so aggravated. I am always having issues with this location. Either something gets made wrong or they leave multiple items out of my bag or both. Unacceptable. How do you run a business with no manager on duty?

1 Evans 1982 22 months ago

My experience on Tuesday April 4th 2023 at 5:00 pm was a complete joke! I love this McDonald’s normally and the staff is great other than the manager working that evening. It was a simple issue if he had lost the attitude and actually tried to resolve this very simple $8 order. What happened was this, I placed an order on the mobile app which I do once a week normally. I always do curbside and I never have any issue whatsoever. This day however the app decided to change or there was a glitch. I got to the restaurant and my order had checked out it was deducted from my bank account but there was no option to check in and no code. We simply went to the drive through and explained our small dilemma. We were told to come to the window and show my phone so we did. That’s when the manager came over and partially hung out of the window, looked at my phone and said “ that hasn’t processed “ in fact it did so I showed my bank app where it was deducted and the McDonald’s app also said TODAYS order but he insisted it said “ favorites” which was a total different column. Can’t read I guess. Then said there’s nothing we can do for you he told me to get a bank statement then come back…. What??? So we went inside where he refused to see us and had the other manager whom was very professional talk to us and all the while my order was right there. What a complete joke of a manager to insist “ there is nothing we can do for you and go get a bank statement “ are you kidding?? I feel for the employees working under this man and all the customers that are in fact right and deserve to be treated with respect.

1 PennysLifeWithLove “Country Gal 1” 22 months ago

I ordered the new pink ice cream strawberry thingy ice cream while I was visiting Alabama it was rite at $4 bucks you’d think it would be yummy … no not at all like photo shown and not even pink it looked like a half a pinch of cereal in with vanilla gross just gross !!!
I threw it away …. SMH !!!!

5 Donald Claborn 21 months ago

Getting way too expensive almost 5 bucks for egg McMuffin then 2.99 for sweet tea. Highway robbery at it's best. Poor folks can't afford to feed their families anymore.

1 Paul Pytlik 20 months ago

This location keeps going down hill. Have to find a new location. Rarely do they get the order correct.

1 Matt Melo 23 months ago

Management wouldn't give me BBQ sauce because they charge for it but on the mobile app it was $0.00 and refused to give it to me. This is not how you treat customers. Losing customers over condiments is not business smart.

1 Caleb C 19 months ago

They killed my family rat, this mouse had been in my family for 3 years we were so attached to it. It was still breathing and blinking and they massacred him
McDonald's map
Business Hours
Friday 05:00am - 12:00am
Saturday 05:00am - 12:00am
Sunday 06:00am - 11:00pm
Monday 05:00am - 11:00pm
Tuesday 05:00am - 11:00pm
Wednesday 05:00am - 11:00pm
Thursday 05:00am - 11:00pm
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