834 reviews

Sonic Drive-In

Name: Sonic Drive-In
Address: Millbrook, United States
Price range: $$$
Rating: 3.2

Millbrook

77 Dudley Dr, Millbrook, AL 36054, United States

Fast food restaurant

Service Options Dine-in Drive-through No-contact delivery

+1 334-290-0777

About

Sonic Drive-In is a fast food restaurant located in Millbrook, United States. The average rating of this business is 3.20 out of 5 stars based on 834 reviews. The street address of this business is 77 Dudley Dr, Millbrook, AL 36054, United States. Sonic Drive-In is open seven days a week from 06:00am to 12:00am.

Photos

FAQs

Where Sonic Drive-In is located at?: Sonic Drive-In is located at 77 Dudley Dr, Millbrook, AL 36054, United States.
What is the contact number of Sonic Drive-In?: The contact number of Sonic Drive-In is +1 334-290-0777

Reviews

1 Marissa Whitley 32 months ago

Ordered 4 meals, after waiting 30 minutes for our food, 3 meals out of 4 were incorrectly. When handed our drinks in the drink carrier, 2 of the lids were not on and spilt all in my lap and on my seats. Absolutely rude customer service and the chicken tenders were certainly UNDER COOKED! Worse service all the way around!!!!

3 Maddie Moore 32 months ago

Personal experience a few days ago: was doing a doordash order and one of the the employees came to to me and it was a boy and gave me the order requested. Then said I was “kinda cute” and asked for my number and Made me very uncomfortable.. whenever I go there he still asks for it and tryings to keep conversation whenever I have to leave for an order. Some of my friends also are uncomfortable and complain about is at well.. I talked to the manager and was told that the boy employee does that to a lot of girls.. please make sure this gets resolved. Can’t go to sonic without feeling uncomfortable..

1 Sue Martin 32 months ago

We waited 50 MINUTES for SHAKES because we were ASSURED we would get our order. This is NOT the first time this has happened at this Sonic in Millbrook, AL. We were told the employees were having a hard time hearing on their speaker but apparently this has been an ongoing problem from one of the employees but yet nobody has bothered to have the thing fixed!! ????u200d♀️ Cars lined up all around the the Drive-In line.
Apparently the Owners are not concerned about CUSTOMERS!!!

1 Kattie Wilson 31 months ago

I ordered on door dash. I paid a dollar extra for extra cheese on my cheese tots and got the bare minimum and the tots were extremely stale but they were loaded in onion(raw onion makes my mouth itch). I also ordered the jumbo Buffalo chicken and there was just dribbles of sauce 10/10 I don't recommend.

1 Ashley Ballew 33 months ago

Placed a mobile order and attempted to go through the drive through. After waiting in line and the lady repeating the name on my order back to me I’m told I can’t be served at the window and to go to stall 1 or 2 where I have been waiting now for 45 minutes for a coney, tots, and a drink.

At the 30 minute mark I asked into the speaker how long the wait may be and was returned with a “it will be out when it’s ready” asking again, can I be told when it may be ready? “I don’t know. That’s why I said it will be out when it’s ready”

Not only is the wait time here for “fast food” absolutely unacceptable, the “customer service” is some of the worst I’ve seen. This portion not only applies to the Millbrook location, but the Prattville location as well.

2 William Sellers 31 months ago

On Saturday, i ordered a large cherry limeade, got cherry flavored sprite. There was no real fruit as there usually is. Very disappointed.

1 MyKala Pichea 34 months ago

If I could give 0 stars I would. I went through the stalls at 4:05pm on 05/07/2023, I first pulled into stall #7, sat there for 10 minutes before I decided to move stalls because nobody had answered the headset. I moved to stall #8, and sat there for ANOTHER 10 minutes. At this point, I’m getting slightly upset, so I pull into the drive-thru. Upon getting to the drive-thru, I sat there for another 5 minutes before they took my order, and there was mass confusion as to what an Ocean Water slush was. Beyond all of the waiting, I finally get to the window. I did not know what the total cost was at the time because it was not said at the speaker, so I did not know if I would be paying with card or cash. I get the payment out not even 2 seconds after the total was stated, and prepared to hand it to the person working the drive-thru. However, they were no longer at the window. Waiting again, I was told by the person at the window “Let’s be prepared to pay next time.” This is not acceptable, and it’s really funny because I was waiting for over 25 minutes to order. I was ready to pay, almost immediately after I was told my price. There was nobody in the line behind me, so I’m confused as to where the rush was. This person had extremely long, glue on finger nails.. no gloves.. hair that was longer than the shoulders and not tied up.. etc which is against Sonic’s protocol (I would know, I used to work there less than a year ago.) I do not appreciate the rudeness from this Sonic’s employee’s, and among calling the store’s manager only to be dismissed. I will NOT be going back to this location EVER again.

1 Kayla Chambers 35 months ago

Placed an order ahead of time only to get there, wait 10 minutes to get the wrong order. I ordered a medium and a mini, and got two minis. Then the lady said she would make another mini to replace the medium bc it gives more? Then came back with a small? I just want what I ordered and paid for. Waited 20 something minutes to get the wrong order. Shakes had huge holes in the middle.

Business Hours

Friday	06:00am - 02:00am
Saturday	08:00am - 02:00am
Sunday	08:00am - 12:00am
Monday	06:00am - 12:00am
Tuesday	06:00am - 12:00am
Wednesday	06:00am - 12:00am
Thursday	06:00am - 12:00am