37 reviews

Covenant Contracting Company

Name: Covenant Contracting Company
Address: Cropwell, United States
Rating: 3.7

Cropwell

80 Cropwell Dr, Cropwell, AL 35054, United States

Water damage restoration service Fire damage restoration service

+1 844-917-3786

About

Covenant Contracting Company is a water damage restoration service and fire damage restoration service located in Cropwell, United States. The average rating of this business is 3.70 out of 5 stars based on 37 reviews. The street address of this business is 80 Cropwell Dr, Cropwell, AL 35054, United States. Covenant Contracting Company is open seven days a week 24 hours a day.

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FAQs

Where Covenant Contracting Company is located at?: Covenant Contracting Company is located at 80 Cropwell Dr, Cropwell, AL 35054, United States.
What is the contact number of Covenant Contracting Company?: The contact number of Covenant Contracting Company is +1 844-917-3786

Reviews

1 Tammy Watkins 25 months ago

Joe Stampe...I was cussed out by this man. He billed my insurance company thousands for work he did NOT do. He was fraudulent in billing my insurance as well. He did not complete the job. He got mad and told me he would do what HE wanted to to my home. The hardwood flooring was not installed properly and is bulked up. This guy is awful to deal with. I guess since I am a single mother he felt he could run over me and curse at me. I would NOT RECOMMEND! Do some research. There is several reports and reviews, negative, where this same thing has been done to other homeowners.

1 J.O. Gause 30 months ago

We had covenant repair and remodel our bathroom. Less than 3 years later, the shower tile began to crack and the shower floor began to sink. Our insurance investigated and said the floor beneath the shower had never been repaired as Covenant promised. We brought this issue to Covenant. Instead of acting in good faith Covenant denied any responsibility and responded with open racial hostility. Instead of of both parties acting in good faith, the situation will now be placed in the court of law

5 Joan Oinos 54 months ago

Excellent! I can't say enough about the great service we received from the Covenant team! From the initial help drying out our damp house (from the pipe leaking) to the repair of drywall and ceiling to painting the damaged areas - they took care of us!!!!
Melissa was wonderful! She worked with our insurance claims people and, more importantly, she worked with me!!! David and his team were amazing - took care of the repair and cosmetic work that needed to be done very efficiently and promptly!!! THANK YOU Covenant!!!! You are all so appreciated!!!

5 Mark Edwards 78 months ago

We had a small job after a minor water leak damaged a section of our ceiling. Covenant treated it with the same care and attention as if it had been a major job. Their office staff does a terrific job of staying in touch every step of the way and making sure I'm up to date on everything. The people who came to work on our ceiling were professional, friendly and knowledgeable about their craft. I can't say enough good things about them, and I'd rely on them again, if needed.

5 Ernest Grant 78 months ago

In time of need, you can do no better than Covenant. With a water leak between walls causing wood damage and mold, plus the leak's moisture destroying portions of the surrounding walls in two rooms, Covenant quickly arrived, evaluated the problems, and on that day repaired the pesky leak. The very next day Covenant returned and began eliminating the mold problem. Having been asked by me, they even subcontracted out to repair the walls. I expected the cost of repairs to be exorbitant, but to my surprise the prices were very reasonable. The staff were professional, informative, and because I have little experience in these matters they took the lead working with my insurance company and the property's tenant to ensure any bumps were mitigated. With each step they emails confirmation of the step's beginning and it's completion. When they finalized the job, the occupying tenant informed me Covenant worked within their schedule, and the work done left them completely satisfied and confident of the repairs. Would I use them again? Well, with service like this, where I can confidently leave everything up to the professionals? Yes. I'd use them again - always. Thanks for the assist Covenant.

5 Alan Ryals 78 months ago

Covenant did an excellent job of clearing all damage material and drying out the water after we had a pipe burst during the last cold snap. They also removed all of our furniture on the main floor while our hardwoods were being refinished, took our furniture to their warehouse, came in and did a super deep cleaning, and then brought the furniture back and placed it where it was originally. Highly recommend their service!

1 Brandy English 54 months ago

We had our bottom floor of our home flood and we had a friend refer us to covenant. When the project started in August, they were very helpful and attentive, came out immediately to assess the damage and get a quote to send to the insurance company. While it took a week or two for insurance to finally come through, covenant helped us to get it all approved by them. Once the money came in is when covenant completely changed. We called multiple times to get our project started and kept getting told “We’ll call you back.” All the while, our downstairs was left destroyed. By October, we finally reached out to the owner to get our project on the books and immediately got it scheduled. They sent out 1 person to do our project, and it took almost 3 weeks to complete. Initially when he finished the project, there were so many mistakes such as scratches on our new flooring, cracks in new flooring, broken pieces of flooring during installation, paint on new flooring, doors not being painted, transition pieces not installed properly, and honestly the overall floor not installed properly. They came to “fix” the problems, but simply didn’t. He reinstalled a few boards that he had broken, but all in all almost all of our floor is completely installed wrong. I should not be able to feel where the boards meet wherever I walk. They are already chipping because he broke multiple boards by installing them improperly. Management acted like they cared, but they did no such thing to make sure things were properly done. They also charged us for things that were not done. Now we are out of thousands of dollars and have flooring that should look brand new and last, but is already being destroyed due to improper installation. I cannot stress enough how completely unsatisfied I am with this company. Because of them, we will have to spend more of our money to get yet another flooring done.

5 Carroll Thorn 66 months ago

Their cleanup process was thorough, the water removal went well, they were at my home the day they received the call about the flooding. Kudos to Melissa who put up with all my questions, Josh and his brother for being such great guys to work with. This is a fantastic group who do an excellent job.