102 reviews

Ardmore Telephone Co

Name: Ardmore Telephone Co
Address: Ardmore, United States
Rating: 2.6

Ardmore

30190 Ardmore Ave, Ardmore, AL 35739, United States

Telecommunications service provider Telecommunications

+1 800-830-9946

About

Ardmore Telephone Co is a telecommunications service provider and telecommunications located in Ardmore, United States. The average rating of this business is 2.60 out of 5 stars based on 102 reviews. The street address of this business is 30190 Ardmore Ave, Ardmore, AL 35739, United States. Ardmore Telephone Co is closed on Saturday and Sunday, and other days it is open from 08:00am to 04:30pm.

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FAQs

Where Ardmore Telephone Co is located at?: Ardmore Telephone Co is located at 30190 Ardmore Ave, Ardmore, AL 35739, United States.
What is the contact number of Ardmore Telephone Co?: The contact number of Ardmore Telephone Co is +1 800-830-9946

Reviews

1 Michael Faulkner 35 months ago

Canceled my service today. While the product has not been an issue, the problem lies with the service. While my wife was planting flowers next to the porch she accidentally cut the drop cable. While I was fully expecting to pay a repair charge. I was not willing to pay 200 dollars to repair a cable that if it had been buried to industry standard of 8 to 12 would have not been cut. The drop from the street to the house is buried 2 to 4 inches deep, well below that industry standard. Sad that what was once a well ran local business has turned into just another corporation that’s only priority is money and not service.

1 LATONYA SHUNTAE JONES 42 months ago

I have call these people for four days straight. First they said it was my computer. My company FedEx me one the next day. Same issue. With all device in home. The only device connected is the PC . They come out and run speed test on a cell phone n say no issues with their internet. I am wondering if they sabotage my speed , but it's weird when they show up speed get in gear, but like now internet totally down. Iam just a single mother tring to raise her children n people like this have to give more hell. I pay for 6 megs.

1 Rosco T 33 months ago

Last October 2022, the orange tubing for the fiber optic cable was laid down in front of our property in Goodspring TN and the green box with a few wraps of cable installed, that's it, no service. Today, 9 months later, nothing has changed. The work has languished without any hope of progress. I called their customer service, and they told me they don’t know when we will get high speed internet service. Very discouraging. We currently have Ardmore DSL and it’s pathetic, at best we get 2-3 mbps.
I work from home and depend on the internet to keep my job. Given the poor performance of Ardmore Co DSL, I cannot use Zoom or Webex for conference calls. It just doesn’t have the bandwidth. Because of this, I expect to get fired from my job any day.
Ardmore Telephone Co, please get your act together and improve your service to the people that live in rural areas of TN. Thank you!

5 JWH 1808 36 months ago

Used this company for almost 15 years and very few complaints. If we ever have a problem it’s usually fixed within 24 hours. They are the best I have ever used for internet.

1 Shawn Maldonado 39 months ago

Worse internet company I’ve ever done business with. Anytime I call about my internet not working (doesn’t work as it should 90% of the time) I’m told everything looks good on their end, yet my internet isn’t working, they’ll send a tech out with a new router and the internet will work normal (their standard of normal) for a week or so and then back to basically non existent internet. They received a grant to run fiber out to my area but every time I call to get an update they tell me they still don’t have plans to put it in place in my area. They are the only company that service my area so they have a monopoly out there and really don’t care about the service because there is no competition for them to lose customers. I really hope the owner of the company gives out good Christmas bonuses to his employees because he’s making a lot of money off a product that just doesn’t work.

5 Audrey Clark 37 months ago

I would like to give a shout out to the fantastic young men who installed our fiber internet Drew Montgomery and Drew Welch from Kentucky. They worked quickly and were so respectful and made sure to pick up after themselves.

1 Frizzie 38 months ago

The internet you can purchase from here is overpriced, you can get it anywhere else for much cheaper
( the M505 model)
Extremely slow, 1-2 mbps at best
At worst it’s offline for an hour
Even when it works it constantly blinks which causes the download speed to be extremely slow

5 Melissa Summers 41 months ago

WoW, this has got to be THE best customer service I've EVER experienced. I've used their Fiber Internet service for over a year now and have not had ONE instance when my internet went out, not even during storms and not even during a tornado that hit like 6 miles from my service, my internet did not go out.

I just called customer service because I have the 100 UP/Down speed but it wasn't registering that during a Speedtest I did. So, I called customer service at 'get this' 8:50 AM and a service technician was at my entrance gate at literally 9:45 AM that SAME DAY. WOWWWW you can not beat that kind of incredible service.

The technician was very polite and knowledgeable. He replaced my modem and was on his way in less than 12 minutes.

AWESOMEEEE SERVICE and AWESOME Customer Service. Love You guys at Ardmore Telephone...

Business Hours

Thursday	08:00am - 04:30pm
Friday	08:00am - 04:30pm
Saturday	Day off
Sunday	Day off
Monday	08:00am - 04:30pm
Tuesday	08:00am - 04:30pm
Wednesday	08:00am - 04:30pm