170 reviews

Wendy's

Name: Wendy's
Address: Alabaster, United States
Rating: 3

Alabaster

2170 Kent Dairy Rd, Alabaster, AL 35007, United States

Fast food restaurant Breakfast restaurant

Service Options Dine-in Drive-through Delivery

+1 205-358-8161

About

Wendy's is a fast food restaurant and breakfast restaurant located in Alabaster, United States. The average rating of this business is 3.00 out of 5 stars based on 170 reviews. The street address of this business is 2170 Kent Dairy Rd, Alabaster, AL 35007, United States. Wendy's is open seven days a week from 06:30am to 11:00pm.

Photos

FAQs

Where Wendy's is located at?: Wendy's is located at 2170 Kent Dairy Rd, Alabaster, AL 35007, United States.
What is the contact number of Wendy's?: The contact number of Wendy's is +1 205-358-8161

Reviews

5 Claire Shelnutt 19 months ago

I’ve never had any issues with this Wendy’s, and i’ve had some issues with others pretty much everywhere else. Drive through always goes by very quickly even if it’s packed, the people are always nice and willing to accommodate. Good job guys!

2 Jenna Warren 28 months ago

I normally never complain because i’ve worked in fast food. I know how difficult rushes can be. But this is the fourth time i’ve had issues with this Wendy’s and now it’s starting to become a health concern. I ordered a family pack with two burgers four fries and some chicken nuggets. I ordered ahead, and online so when i got there it would either be ready or close to is. I got there the drive through was wrapped around the parking lot and i went inside and the line was nearly out of the door. As i was waiting to get my food i watched the person on the fryer putting fries and nuggets in cartons with no gloves and touching all over them. Nobody was checking on the counter to even try and get the line down. When i finally got my food, it was entirely wrong. Nuggets were hard and cold. Burgers were drenched in sauce when i asked for none. Tomatoes were all over it when we asked for none. Burgers were cold after all that, so i don’t trust eating them at that point. The fries were the only good thing honestly. I don’t mean to be a Karen but i managed a fast food restraunt that was very busy all the time and we never had these issues. I tried to give a new store the benefit of the doubt but at this point i can’t.

1 Margo Nielsen 20 months ago

I got food poisoning. About a month ago I visited the drive thru around 9:30pm & I did end up calling and telling the manager, but upon seeing all the reviews I have to say something. My nuggets were hard & cold. The manager confirmed the staff must not have removed them in the time they’re supposed to be, and 4 hours to the time of eating I was in the bathroom for over an hour. This location is a hazard.

1 Wesley Lawley 19 months ago

Just walked out after standing at the register for 8 minutes and no one even spoke to me. Seemed very disorganized in the back. I did not even taste the food because I was tired of being ignored inside. The cashier was too concerned with drinking her coffee.

4 Allen Horne 30 months ago

The food is good, customer service is great, the wait times are exceptional. Parking lot doesn't have a lot of space for dine in. The restaurants comfortable. There's a nice outside dining area.

3 David Bentley 21 months ago

I'm again sorry to disappoint folks in the Alabaster area. This fast food chain that started out strong and great for the past few months has ended up just like the Hardee's down the road on hwy 119.

Just like every other fast food chain, after opening and being a shiny star in the sea of darkness, they are running a skeleton crew just like Wal-Mart. The only difference is the fact that they don't have a self checkout line which we all know is a Joke!!!!

If your expectation is fast food with fast service no matter the drive through or walking in with carry out order then your hoping and expecting to much.

4 Jane Gambino 24 months ago

I'm glad Wendy's is here and I hope they do well. Burger was fine. Chicken Nuggets was disappointing as mostly breading. Parking was tricky for me as I didn't see how I should go. Nice outside dining with a nice view.

1 Ashley 31 months ago

The line is always long. Every time I have attempted to come here. I don’t understand why it takes so long. 15 minutes and the line did not move what so ever. Not one person got their food. At least 15 cars in line. I just don’t understand. If there was a way to cancel my mobile order I would. It’s one thing to be short staffed, but this is ridiculous

Business Hours

Friday	06:30am - 12:00am
Saturday	06:30am - 12:00am
Sunday	06:30am - 11:00pm
Monday	06:30am - 11:00pm
Tuesday	06:30am - 11:00pm
Wednesday	06:30am - 11:00pm
Thursday	06:30am - 11:00pm