5
Lydia Kreisher 20 months ago
So upon originally entering, we really didn't think we'd enjoy having our dinner here...
We waited for a decent amount of time before being told that we had to sign in to be seated. Wasn't sure WHY, we were the only group (4 of us) that WASN'T seated at that time!?!
After "signing up" to be seated, there was a lady who told us it would be a minute until she cleaned a table for us, which she did.
We sat for a moment before someone came to direct us to our table. We were still pretty frustrated at this point because we had been to 3 places prior trying to actually find a place that wasn't SUPER SLOW as we had just finished a long drive and checking into a hotel and just wanted a meal.
Our server/ waitress (Laila) came to the table, provided menus, chatted with us for a moment, then took our drink order - her attitude/ demeanor changed our moods IMMEDIATELY! She was very lighthearted, upbeat, friendly, courteous, helpful, and patient!
She came back with our drinks, gave us another few minutes to figure out what we wanted, then kindly took our order. While waiting for our food, we immediately talked about how sweet she was!
When our food came, she served it to us, and then asked if there was anything else that we needed. Jokingly (but seriously) we told her, "utensils to eat with". She apologized, then proceeded to gather silverware for us all. She tried to set the table properly with the silverware (forks, spoons, knives, etc), and I told her there was no need to do so since we were just going to eat with it immediately anyway. She also attempted to give us each utensil, but couldnt find enough spoons for us all right away. She again apologized, and I told her that we didn't need the spoons for anything anyway, so she didn't need to worry about them and we were fine without them.
She sincerely seemed to be trying to make sure that we were very well taken care of and I feel that she went ABOVE AND BEYOND to accommodate us and give us everything we needed to enjoy our meal!
I can honestly say that Laila made our experience an amazing one to remember! I truly hope that SOMEONE, SOMEWHERE (who actually makes a difference) reads this review and gives this girl the credit she deserves. She is HONESTLY the reason why our experience at this location was so terrific.
The food here was really good, tasted great, and I would HIGHLY recommend stopping here for a meal if you're in the area!
Thank you, Laila, for taking the time to make myself and my family feel welcome! You have a warm personality, were very sweet and kind - even though you didn't have to be. You offered EXCEPTIONAL service and hospitality unlike any I'd received previously and you turned our long, hard day into an enjoyable one. Thanks so much for serving us with a smile - for that i am very grateful!!