412 reviews

Captain D's

Name: Captain D's
Address: Wetumpka, United States
Price range: $$$
Rating: 3.3

Wetumpka

5396 S Main St, Wetumpka, AL 36092, United States

Seafood restaurant American restaurant Family restaurant Fast food restaurant Fish & chips restaurant

Service Options Dine-in Drive-through Delivery

+1 334-567-9643

About

Captain D's is a seafood restaurant, american restaurant, family restaurant, fast food restaurant and fish & chips restaurant located in Wetumpka, United States. The average rating of this business is 3.30 out of 5 stars based on 412 reviews. The street address of this business is 5396 S Main St, Wetumpka, AL 36092, United States. Captain D's is open seven days a week from 10:30am to 08:00pm.

Photos

FAQs

Where Captain D's is located at?: Captain D's is located at 5396 S Main St, Wetumpka, AL 36092, United States.
What is the contact number of Captain D's?: The contact number of Captain D's is +1 334-567-9643

Reviews

1 Ashley Garner 20 months ago

Well where do we start keep giving this location a chance but once again today I get all way home and no fish was even in my fish n shrimp meal and no one EVERRRR ANSWERS where I can even get it fixed .literally every few mths I go it’s been something different now the staff today at window was nice I’ll say that!! But they close early all time before their closing time, or they say oh we’re outta this n that often, foods not the best quality like PRATTVILLE location and sometimes you’ll sit at speaker forever like the longest I sat one time was like 15 min only because we tea were craving Captn ds n we finally got to order. I grew up here and this didn’t used to be this way . I really wish they would consider all these awful reviews and make a change whether it be staff or management’s or whatever but that’s why they’re not getting much business these days dear owner please please fix it so we can have our Captn ds back I’d go to PRATTVILLE but it’s 30 min away . So also how do you reach anyone because I still need this order fixed I just sat down to eat and no fish AT ALL

1 jamesrg15 20 months ago

Worst customer service I’ve ever experienced. I will not be returning to this location. When we walked in, the woman at the counter taking orders said, “you have 2 minutes to order because I have something to do.” We should have turned around and walked out, but we thought she was joking. She rushed the entire ordering process and was extremely rude the whole time. She was too busy trying to socialize in the lobby.

After sitting down to eat, I picked up a hush puppy and the bottom looked like it had had a bite taken out of it. I took it to the counter and was told “it broke apart.” I have no proof that it had a bite taken out of it, but it looked like it. At this point I don’t even want to finish my food.

Awful experience. Avoid this location!!

1 Sharon Hall 22 months ago

I just left from the drive thru and sat at the order speaker for 15 minutes to discover that one of the employees was outside sitting in her car talking on her phone while the cook was laying across the seats the dining area while the drive person ( Keriana) was sitting next to the cook. This Captain D’s always closes a couple hours early on numerous occasions. Today was the last day I was going to let this behavior kill this business.

5 Donna Gibson 24 months ago

This by far is one of the Best Captain D's I've eaten at. My well done grilled fish was cooked perfect. Sweet tea was delicious. Employees were on task, working, Very friendly. Can't say enough about how great this lunch was!

1 Gerald Folmar 27 months ago

Well the service was awful and I hope I don't get food poisoning I guess we'll find out the next day are so the shrimp has a weird smell and is not cooked all the way through!!!

1 S. M. Pettus 21 months ago

Just waited for almost 10 minutes. No one ever said anything!! No nothing!! I had a terrible experience about 6 months ago, I thought by now ,surely they would do better. Doing better???? The answer is a resounding NO.

2 Whitney Hataway 20 months ago

They food was great! But the manger/cook complained about everything a was rude the way she talked to the staff is unacceptable!!

1 Sue Hart 55 months ago

I keep giving this place a chance! They always fail. The food was edible, but not good by any stretch! The place was filthy and understaffed we had to ask for every condiment we got, even straws. I was disheartened, again
Dishes were full and so was the trash. Condiments were empty.

Business Hours

Saturday	10:30am - 08:00pm
Sunday	10:30am - 08:00pm
Monday	10:30am - 08:00pm
Tuesday	10:30am - 08:00pm
Wednesday	10:30am - 08:00pm
Thursday	10:30am - 08:00pm
Friday	10:30am - 08:00pm