277 reviews

Subway

Name: Subway
Address: Smiths Station, United States
Price range: $$$
Rating: 4.3

Smiths Station

2388 Lee Rd 430, Smiths Station, AL 36877, United States

Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

Service Options Dine-in Kerbside pickup Delivery

+1 334-298-7774

About

Subway is a sandwich shop, caterer, fast food restaurant, takeout restaurant and restaurant located in Smiths Station, United States. The average rating of this business is 4.30 out of 5 stars based on 277 reviews. The street address of this business is 2388 Lee Rd 430, Smiths Station, AL 36877, United States. Subway is open seven days a week from 08:30am to 09:30pm.

Photos

FAQs

Where Subway is located at?: Subway is located at 2388 Lee Rd 430, Smiths Station, AL 36877, United States.
What is the contact number of Subway?: The contact number of Subway is +1 334-298-7774

Reviews

3 Shell Nea 31 months ago

The best part of the store is its location in a small community near several schools. The employees are friendly enough, however they refuse add extra of any veggie. This is the only Subway I have ever encountered that does this. Today it was olives. We do a lot of road trips east of the Mississippi. This includes subway stops all the way from MI, to NH to FL and everywhere in between. The conclusion is that it is by choice of the owner/ management. I am not referring to a sandwich loaded with everything here. The only ingredients are chicken, pickles and olives (absolutely nothing else). Considering that there is no cheese, condiments, or any other veggie - I do not believe extra olives on the sandwich will crush the bottom line. The employees will even refuse to add them for an upcharge. I thought the whole point of having a sandwich shop where you get to pick the ingredients is that YOU get to actually PICK your ingredients.

1 Latorsha 55 months ago

I did a online order and went to pick it up. Once I got home and was about the eat my sandwich I didn’t have everything I asked for on it. I called the subway and the lady said she would call me back. Never received a call back. So I called them back after 30 minutes and they said they tried to call me back and wasn’t getting through. The lady said she made my sandwich and I said ok but all the stuff I asked for isn’t on it. I took pictures of the sandwich and everything, but she wanted me to bring it back up there to check it and I told her I ate half of it because they took forever to call back. She said she’s sorry she can’t do nothing for me. Never again!!!

5 Devin Doherty 27 months ago

This place has been great for me for online pick up. I use them when I am in a rush and they have always had everything ready and waiting when I get there. I am surprised to see so many people are unhappy with their pick up. Maybe I eat too fast when I'm rushing to know if something is missing or maybe they are changing (I hope not). The employees have always been friendly during the brief time I'm in there grabbing my sandwich.

1 Victor Palmer 26 months ago

My experience here was absolutely horrible. How do you dope dash and accuse someone of stealing the door dash when a door order ticket was presented. The older white lady has a nasty attitude and her services skills are absolutely the worst. I would rather travel a few extra miles instead of eat her

1 Jessica Poole 31 months ago

Placed an order online at 7:49 my husband went at 8:20 to pick it up. They claim they never received my order etc though it clearly was paid for...my husband came back home and we went back to the restaurant. I showed them where the money came out of my account and verified the store number. Suzanne claims her hands are tied she didn't know why I was there she couldn't do anything and that her store manager would be back tomorrow. WHAT A JOKE! I had all the proof of my order you could of replaced it if your online system was down however you lack customer service all together if you only have regular employees and no leadership to handle situations like this. IF YOU TAKE SOMEONES MONEY YOU SHOULD GIVE THEM WHAT THEY HAVE ORDERED..

2 Felicia Hackett 31 months ago

Ordered online for the first time on Saturday night @8:30. Couldn't tell if the order went through. Couldn't get them on the phone. Their hours were until 10 pm. It would be nice if they had an outgoing message that they closed early. More impressed with order in.

5 Madison Flowers 31 months ago

Thank you to Mark and I believe the other boy was named Spencer. We came in pretty close to close and they were still willing to open more toppings for us and they were very friendly while making our subs. Definitely 10/10 customer service

1 Kristin Monette 26 months ago

The service and treatment I received at this subway today ensures I will not return. I was accused of stealing MY order I placed online. ????

Business Hours

Friday	08:30am - 10:00pm
Saturday	08:30am - 10:00pm
Sunday	09:00am - 09:00pm
Monday	08:30am - 09:30pm
Tuesday	08:30am - 09:30pm
Wednesday	08:30am - 09:30pm
Thursday	08:30am - 09:30pm