961 reviews

Jack's

Name: Jack's
Address: Leeds, United States
Price range: $$$
Rating: 3.9

Leeds

7530 Parkway Dr, Leeds, AL 35094, United States

Fast food restaurant Breakfast restaurant Hamburger restaurant Restaurant Southern restaurant (US)

Service Options Dine-in Drive-through Delivery

+1 205-352-2144

About

Jack's is a fast food restaurant, breakfast restaurant, hamburger restaurant, restaurant and southern restaurant (us) located in Leeds, United States. The average rating of this business is 3.90 out of 5 stars based on 961 reviews. The street address of this business is 7530 Parkway Dr, Leeds, AL 35094, United States. Jack's is open seven days a week from 05:00am to 10:00pm.

Photos

FAQs

Where Jack's is located at?: Jack's is located at 7530 Parkway Dr, Leeds, AL 35094, United States.
What is the contact number of Jack's?: The contact number of Jack's is +1 205-352-2144

Reviews

1 Cheryl Smith 22 months ago

I ordered online! Now online isn’t the restaurant I realize that! 4 piece chicken fingers with coleslaw, mashed potatoes and gravy. At 8:34 pm it said pickup at 9:15! I get there at 9 25 and have to wait. Which in itself is not a big deal, I’ll wait. Few minutes girl hands me my bag, and states “ we gave you mashed potatoes, but without gravy we don’t have it”
So why didn’t you give me a choice? Maybe I would have took something else?
And I didn’t even have butter at home! Wasted! Anyway this is the way I was handed this meal. In a tray box, instead of a go box .
Just not a good visit at all!
So I’ve decided not to return.
Shame late nights at work it was really good like 3 months ago. I think they changed nighttime management or something it’s been terrible last 3 or so months.

Mr Jack, I really want to thank you for offering me to have plenty of gravy when I come back!
But after this response I would have to pass!
If you cared to learn what we are saying (reviews) is that your hired few employees working at night indeed don't want to be there and it shows in service.
I wrote a review a while back to glow about this Jacks! Awesome service and food. But for the last about 6 months it's sucked!
I feel bullied now, made fun of because I got no gravy. It's everything that happened and not given a choice!
Good day and good luck!

I don't want people to think I'm nuts! There was a response from the owner ( I thought) but could have been an employee! It has been deleted.
It said " the next time you come back you can have extra gravy"!

4 KittenBlackheart 22 months ago

Food is pretty good, looks like staffing issues prevent it from being 5 star. The manager/counter was great, but the cook was lazy and rude. Would stop again when traveling, the salad was perfect for a light meal

2 JACOB FREEZE 20 months ago

Ordered a chicken finger dinner, was served the fried chicken dinner. Came back 5 minutes later, the staff didn’t even remember me and charged me for a new order of chicken fingers. You got a second star because for once I actually got my sauces.

5 Capriqueen 23 months ago

Very very pleasant staff!! I went in to get breakfast and was greeted with a welcome as soon as I entered the door. Food was very fresh and the order was made quickly. Would give this location 10 Stars but google only allowed me to leave five☺️

4 Michael Fritts 21 months ago

I ordered fried chicken and biscuits and mashed potatoes online, and I was hoping it would be ready when I arrived. When I arrived I looked around and I saw no food ready for pick up. A young lady asked what she can help me with, and I said I have an order that should be ready. So she got two other women involved and they said some lady picked it up already. I said I hope not because I paid over 30.00 for my meal. They said it was there fault because my order and somebody else's order came in at the same time. So it took longer for them to fix my food. They where nice and apologized about it.

3 Simon Robson 54 months ago

Average meal in a very crowded fast food restaurant business. Restaurant is nice and staff friendly. Fried chicken and burger were good. Two dollar Cinnamon roll was doughy or slightly undercooked, maybe by design), and Dr Pepper was weak.

4 Jason Smith 18 months ago

Pretty nice jacks .

1 Pat Bills 20 months ago

Gravy greasy and gelled. Eggs tasteless. Requested butter for grits and received a small cup of yellow greasy something. Manager was yelling the whole time at employees.

Business Hours

Friday	05:00am - 11:00pm
Saturday	05:00am - 11:00pm
Sunday	06:00am - 10:00pm
Monday	05:00am - 10:00pm
Tuesday	05:00am - 10:00pm
Wednesday	05:00am - 10:00pm
Thursday	05:00am - 10:00pm