1983 reviews

Chick-fil-A

Name: Chick-fil-A
Address: Leeds, United States
Price range: $$$
Rating: 4.6

Leeds

1808 Ashville Rd, Leeds, AL 35094, United States

Fast food restaurant Breakfast restaurant Caterer Chicken restaurant Delivery service Family restaurant

Service Options Dine-in Drive-through No-contact delivery

+1 205-699-1118

About

Chick-fil-A is a fast food restaurant, breakfast restaurant, caterer, chicken restaurant, delivery service and family restaurant located in Leeds, United States. The average rating of this business is 4.60 out of 5 stars based on 1983 reviews. The street address of this business is 1808 Ashville Rd, Leeds, AL 35094, United States. Chick-fil-A is closed on Sunday, and other days it is open from 06:00am to 09:00pm.

Photos

FAQs

Where Chick-fil-A is located at?: Chick-fil-A is located at 1808 Ashville Rd, Leeds, AL 35094, United States.
What is the contact number of Chick-fil-A?: The contact number of Chick-fil-A is +1 205-699-1118

Reviews

3 Kristen W. 18 months ago

The new layout just created longer lines during peak times. I don't know what they need but the food definitely need to come out faster so people are not sitting in line for 15 minutes.

1 Autumn Hernandez 20 months ago

We frequent this location at least bi weekly.
Unfortunately, since their renovation, the cuatomer service, speed of service, and acuracy are all severely lacking.
In the last few weeks especially, our drive thru orders have been consistently incorrect.
On one visit, the trash receptacles inside were overflowing, with trash even in the kid play area, though the restaurant wasn't busy at that time.
Last week, the drive thru missed several of our items, luckily I caught it before driving away. It took them 3 more times, on that visit,before they had the correct order.
Today, they forgot my kids ice cream cup. I had to go inside for it, which then in return, made me become caught up in the lunchtime drive thru traffic,which due to the new set up,is near impossible to get out of.
The restaurant seems to be staffed with too many teenagers, who would rather play with one another, than help the customers or maintain correct orders.
The worst thing, is when they make a mistake, they're extremely nonchalant and rarely apologize.
I've reached out before, privately on Facebook, but unfortunately the problems never seem to be addressed or corrected.
I hate to be "that person",but the issues aren't improving.
I'm sure that we'll continue to go, for the convenience and because my children love the food, but I just wish I would see the values and work ethic that CFA is known for, return, especially for the amount of money that I spend here.

1 Takeeka Goshay 19 months ago

Service was actually rude, unapologetic, & unacceptable! I have never experienced this at any Chick-fil-A. Food was near cold & the peach shake I ordered was melted, tasted like vanilla w/ a few flavorless peach cubes & even the cherry on top was near the bottom (because whip cream melted)! All of this was caused by some error with the outside 2nd drive thru lane not moving hardly at all, but the inside 1st lane kept moving as about 15-20 cars passed by us & recieved their food orders w/o much wait!!! Workers said they didn't know what was going on or what the holdup was????

1 Chrissy Hester 21 months ago

The food is never correct , hot or crispy. We have consistently got incorrect orders and I've noticed the app has stopped asking for my feedback after each order.
The drive thru only gives orders out back to front in the line, so I have sat and waited on the first car to get food for longer than 15 mins. It's not even worth the drive if my food is cold before I can get out of the line.

1 Ivan Grimes 19 months ago

I came through the drive through, orderd a chicken, cheese, and bacon biscuit. The biscuit and meat was pretty much room temperature and my cheese was not melted. How disappointing it was to have to eat a room temp biscuit with non melted cheese, come on now, make sure the food is hot. We do not carry around microwaves in our automobiles.

1 alana poe 19 months ago

My husband brought our chick-fil-a in leeds home for dinner and my salad had no toppings or dressing but the worst is his CHICKEN sandwich did NOT have any chicken on it just a super dry bun that crumbled from being ridiculously dry cheese and lettuce.

1 Andy Cox 22 months ago

The blue shirt girl who I guess is supposed to be the manager let’s you set in line and fills all the orders behind you and then after you wait 12 minutes in line for 2 chicken sandwiches and 5 nuggets and 3 drinks they ask you to pull up and set in a handicap spot and wait another 10 minutes. 22 minutes total from placing order to getting 2 chicken sandwiches and a 5 piece nugget. I have built a chick-fillet in mobile Alabama and this one is no where near run like that general manager runs his. Customer service is your motto but you let young kids run wild with no organizational skills and that starts with management or in this case lack of. The chick-fillet is located in Leeds Alabama

5 C. P. u0026 T. C. 30 months ago

You can never go wrong eating at Chick-fil-A! They have the best chicken sandwich in U.S.A.Their waffle fries are the boom diggity! Anytime you see one, stop, go in, order any of their chicken sandwiches and waffle fries. You never be disappointed! My favorite is the Deluxe sandiwch but the hubby loves the original one. The staff are always so friendly. Always have a smile on their faces. The restrooms are always clean. Go and try them out if you haven't. You will become a Fan.

Business Hours

Friday	06:00am - 09:00pm
Saturday	06:00am - 09:00pm
Sunday	Day off
Monday	10:30am - 04:00pm
Tuesday	06:00am - 09:00pm
Wednesday	06:00am - 09:00pm
Thursday	06:00am - 09:00pm