Walmart Supercenter

Walmart was one of the only low price sellers that appeared to apply markup, equally to its inventory. There was a time when Walmart had nearly anything one might need, in stock in store. Walmart stores do not cater to customers the way they did when they were owned & controlled by the founding family. Now Walmart markets only the items that sell quickly, not sitting in inventory. Walmart is still the best place to buy the items they sell, as others locally inevitably charge more. I still shop Walmart, even though many of the reasons I originally shopped Walmart do not exist now. All employees were originally very helpful, aisles were always clear, and shelves were well stocked. Today, aisles are often clogged by pallets of items waiting to be stocked on shelves. I have encountered many aisles completely blocked by unstocked inventory. The fact that in store shoppers now have to compete with Walmart's own employee's and their larger shopping carts is certainly less desirable. Walmart employees shopping for curbside pickup or delivery collect items for those who want to drive up and have their purchase loaded in their vehicle. There are situations where that may be desirable. However, I find that meat and produce items vary greatly in quality. Some produce is not fully ripe, some is beyond ripe, and some is decaying and / or molding. There are limited items available at the fresh peak of ripeness. Items of meat vary in quality. Some cuts are nice and lean, or nicely marbled, while many of the same cuts have significantly more fat and gristle. I prefer to select each item myself. I am certain to get the freshest, ripe produce and meats that are the way I like, without gristle and a large percentage of fat. Times are changing quickly, not always for the better. Would shoppers ordering items for pickup or delivery still buy from Walmart if they had to shop themselves?
Are shoppers that would not shop in store with Walmart, becoming customers solely because they do not have to shop in store? Successful marketing is achieved in many ways. Competing with an online only marketer, by providing curbside pickup, or delivery may help maintain market share. But the most successful companies are the ones that provide something unique. Walmart achieved its greatest success with its original marketing plan. Losing sight of what allowed them to become the world's largest retailer and trying to imitate another won't bring more success. Walmart would do well with better selection and better pricing. It amazes me that Walmart's Fort Payne Supercenter is not as clean and well stocked as most of the other Supercenters in Alabama and other locations. It is very rare to be approached by an associate inquiring if you are finding what you need or if they can help with anything. The Instore shopping app is usually not accurate with product location. Additionally, items indicated as in stock often are not. Yesterday, I was looking for a bug spray when an associate told me it was back in the outdoors department. The app said row J6, in the rear of the store, by laundry items. This time, the app was correct, and the associate was wrong. I have also started to use the self check-out. I often found extra charges on my receipts when going through a Walmart staffed check stand. I still shop Walmart for certain items we use daily. However, I have determined which local grocery stores I prefer to shop for meat and produce. Certain others have much better selections of meat and produce even though they may be a little more expensive.

Needed propane exchange, was told no one available. Pretty bad that a manager is too lazy to walk outside and then your sings says to visit garden center between 7 and midnight. Maybe someone should update signs if you’re still going to keep closing at 11. Covid is over. Time to bring back customer service.

If I could give negative stars it would be a 5. Absolutely no customer service People waiting inline or workers just standing around

Now days the shelves are bare or only 1 or 2 items left. The online store shoppers are every where. You can't even get around in the store for them being in the way. I got were i don't even go to Walmart unless i just have to, which is usually maybe once a month. I used to go at least once a week, if not twice.

Seen better facilities for sure. Loss prevention is a joke. Following folks around, "stalking". Outside of their store, its considered harrassment In any of the 50 states, yet they get away with it. 9/10 they are following the wrong folks. Gonna have to do better Walmart. ????no bueno

This store doesn’t deserve ANY, ZILCH, ZERO stars at all because, there is absolutely no customer service!!! Wanted a pair of white gold hoop earrings and couldn’t get anyone in jewelry and asked another associate and she advised that person had already gone home so there were no managers nobody available to open the jewelry box, then all of the registers were closed except one and terrible I mean terrible service, and it’s really sad how common courtesy should come natural and it’s not hard being NICE, but it is hard being MEAN! I will spread my word about this wallyworld cuz it’s not gossip!!

Got my ring size even though the lady told me my hands would swell.. I've been losing weight, guess she didn't think it was enough ???? Now I'm waiting to pick it up and it's been about 25min.. ????

This walmart still allows trucks to park. I typically call stores before I try to roll my big truck in. This store is easy in and out for big trucks.