899 reviews

McDonald's

Name: McDonald's
Address: Florence, United States
Price range: $$$
Rating: 3.5

Florence

3183 Cloverdale Rd, Florence, AL 35630, United States

Fast food restaurant Breakfast restaurant Coffee shop Hamburger restaurant Restaurant Sandwich shop

Service Options Dine-in Drive-through No-contact delivery

+1 256-740-6797

About

McDonald's is a fast food restaurant, breakfast restaurant, coffee shop, hamburger restaurant, restaurant and sandwich shop located in Florence, United States. The average rating of this business is 3.50 out of 5 stars based on 899 reviews. The street address of this business is 3183 Cloverdale Rd, Florence, AL 35630, United States. McDonald's is open seven days a week from 05:00am to 11:00pm.

Photos

FAQs

Where McDonald's is located at?: McDonald's is located at 3183 Cloverdale Rd, Florence, AL 35630, United States.
What is the contact number of McDonald's?: The contact number of McDonald's is +1 256-740-6797

Reviews

2 kristi byrd 21 months ago

Ordered an iced coffee with no ice. I didn’t see no ice on the screen so I asked her to please make sure there was no ice in my coffee. The lady taking my order said, “I heard you!”

What is this? This is not an iced coffee and it’s not good.

1 Buggie Boo 21 months ago

Would give 0 stars if I could. The manager Stephanie was rude, sarcastic, and mean when I came to try and sort out a issue I had with my little sisters schedule, who they had been being kept over the time she was scheduled and till closing multiple times the past month. When approached with the issue she was anything BUT kind and understanding (we live an hour away in the country and we can’t just drive back and forth and we can’t wait 2 hrs till midnight when I have work at 5am) instead of trying to help she threatened to fire my sister.

1 Pneuma 21 months ago

I try not to complain because I understand having worked in restaurants myself... but. Went today to get food for the kids. Had to repeat my order at least 7 times at the drive through. Get to the window and am asked what I ordered. Had to repeat it another 3 or 4 times. Oh, no frappes? What an fn surprise. So finally after the 3rd person takes my order we pay. Total 22.06. Ma'am, I think I have the 6 cents. Worker, don't worry about it. Proceeds to hand me a handful of changes. Sigh. Then, haha, my order is completely wrong. So skip ahead 10 minutes later, we finally get our food. Our old, cold food. Cold soogy fries, nuggets that are hard, old, dry, This store has steadily been going downhill for awhile now. Will be my last time. Maybe one of the other 20 around will be better.

1 Josi B. Robinson 25 months ago

Ordered and paid pick-up at 10:30pm on a Sunday night via app.
Went there to find the drive thru unresponsive but saw people inside having cokes and talking. Went around several times and finally knocked on the pick-up window, no response.
Called, a rude lady answered telling us they closed early due to being understaffed. When I asked her how I was supposed to know that when the app took my order and my money and the Google store hours were updated a week ago to "drive thru open till 12am", she said she didn't know what to tell me and if I needed a refund to go into the app. The app clearly states for refunds you need to talk to the restaurant issuing the order. By that time a guy opened the pick-up window and told us the same thing even tho he was much more courteous.

This is the second time this happened to us. Horrible service. Can't even say anything about the food cause we never got it. Luckily they canceled the order in the system so we are at least getting our money back.

3 Sheree Kilburn 25 months ago

I normally enjoy going to this location, but today I was laughed at because I didn't want to eat in my vehicle with my daughter and asked for a refund. I ordered through the app and selected to eat inside.. There were no signs showing that the lobby was closed. I appreciate the manager for being polite and refunding my money. I do not appreciate the workers that laughed.

1 Megan 24 months ago

Staff was loudly cussing right next to the pick up window while my two small children were in the car. They also never put the apples in the kids meals even when asked multiple times, always forget sauces and napkins as well.

4 BETH Dawson 22 months ago

Service is usually fast and accurate.

1 Aubrey Lee 22 months ago

Dinning room is usually closed and employees are rude, I found a hair in my burger and their response was "what would you like us to do about it?" After I got heated they refunded my money.

Business Hours

Thursday	05:00am - 11:00pm
Friday	05:00am - 11:00pm
Saturday	05:00am - 11:00pm
Sunday	06:00am - 11:00pm
Monday	05:00am - 11:00pm
Tuesday	05:00am - 11:00pm
Wednesday	05:00am - 11:00pm