545 reviews

Krystal

Name: Krystal
Address: Valley, United States
Price range: $$$
Rating: 3.4

Valley

2918 20th Ave, Valley, AL 36854, United States

Fast food restaurant Hamburger restaurant Takeout restaurant Restaurant

Service Options Dine-in Drive-through Delivery

+1 334-768-2111

About

Krystal is a fast food restaurant, hamburger restaurant, takeout restaurant and restaurant located in Valley, United States. The average rating of this business is 3.40 out of 5 stars based on 545 reviews. The street address of this business is 2918 20th Ave, Valley, AL 36854, United States. Krystal is open seven days a week from 06:00am to 12:00am.

Photos

FAQs

Where Krystal is located at?: Krystal is located at 2918 20th Ave, Valley, AL 36854, United States.
What is the contact number of Krystal?: The contact number of Krystal is +1 334-768-2111

Reviews

1 Mike Nielsen 21 months ago

What's up for lunch on the trip back from Atlanta and the food is disgusting. The meat was gray and lukewarm, fries were burnt and trying to bite through the chicken in my crystal chicks was like shoe leather only to find that the chicken inside the crust was half the size of the crust. This location continuously underwhelms so I figured it was time to leave a review. The facility is dirty and in desperate need of rehab and from the presentation and quality of the food I would imagine the staff does to. Do better Krystals, this was an absolute waste of $20.

1 Alicia Schmea 23 months ago

The worst and sorriest I have ever seen. They don't answer the phone. Whats the point of ordering online when you still have to wait in line with ever one else in the drive through for 45 minutes to an hour even though your food is already ready. Oh or they let you order and take you money and don't mention that they are closed that day and you drive all the way there to pick it up and no one is there. How is this place even still in business? I just don't understand it. The WORST SERVICE EVER!!!!!

2 Daphne Madison 21 months ago

Horrible food was not for us and the store was not open on time. I think we were served crystals from the night before. chicken crystals were fresh, but the double ones were not. They seem to be reheated.

1 Jack Jackson 22 months ago

We stopped in at about 8:30 CT. At the Krystal in Lanette, alabama, to grab 5 regular burgers for my wife and 3 double cheese Krystals a fry and 2 drinks. When we get there, we where 4th in line to order. When I finally got up to place our order, we were told to hold on,10 minutes later, the lady finally took our order this time, there were about 10 cars behind us, we couldn't get out of line because of the cars in front of us and the ones behind us and a concrete curb to the side of us. As I said, we got there about 8:30, at 9:20pm we finally got to the pick up window, when we got our food all the burgers were cold and the frys were Luke warm, after all this wait time plus bad food, what we ordered came to just under $24, NEVER AGAIN will I go there and I hope none of ya'll do either, it was truly the worst Krystal I have ever been to, and I'm not even going into how nasty the lot was.

1 God's Child 25 months ago

First time visiting this one. Food was Luke warm. Sandwich was sloppy and thrown together. Had no idea that the sunrise combo had changed. You no longer get 2 sandwiches. This is no longer worth the money. Also had a breakfast scrambler, the grits was lumpy and lukewarm as well. Bought an apple pie, that wasn't good either. My experience at this restaurant was just terrible. Spent 18.00 and not satisfied with nothing but my sweet tea.

5 Cathy Smith 23 months ago

My husband and I both enjoyed our breakfast plate this morning. Food and service was great! Lisa and Bridget were awesome!!

1 Paula Wyatt 24 months ago

I couldn't hear because the speaker vibration then she holler at me. I don't care no reason get ugly with any customers

1 FB Rusty Walker 25 months ago

Horrible service, tired and dirty building, and cold food with hair in it. Yes, in it. Disgusting
I will probably never go to another Krystal's again since this has become a trend at the last three I've visited- though none of them this bad.

Business Hours

Saturday	06:00am - 12:00am
Sunday	06:00am - 12:00am
Monday	06:00am - 12:00am
Tuesday	06:00am - 12:00am
Wednesday	06:00am - 12:00am
Thursday	06:00am - 12:00am
Friday	06:00am - 12:00am