1459 reviews

Santa Fe Cattle Company

Name: Santa Fe Cattle Company
Address: Troy, United States
Price range: $$
Rating: 3.7

Troy

1270 US-231, Troy, AL 36081, United States

Steak house Bar & grill Barbecue restaurant Family restaurant

Service Options Dine-in Kerbside pickup Delivery

+1 334-807-8484

About

Santa Fe Cattle Company is a steak house, bar & grill, barbecue restaurant and family restaurant located in Troy, United States. The average rating of this business is 3.70 out of 5 stars based on 1459 reviews. The street address of this business is 1270 US-231, Troy, AL 36081, United States. Santa Fe Cattle Company is closed on Tuesday, and other days it is open from 11:00am to 10:00pm.

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FAQs

Where Santa Fe Cattle Company is located at?: Santa Fe Cattle Company is located at 1270 US-231, Troy, AL 36081, United States.
What is the contact number of Santa Fe Cattle Company?: The contact number of Santa Fe Cattle Company is +1 334-807-8484

Reviews

1 Taylor Blackburn 33 months ago

Terrible experience. From quality of food to how long it took to get it, we will never be back! We ordered appetizers for our entrees as well as two kids meals, it took AN HOUR to finally get our food. Not only was our sausage over cooked but one of the kids meals only had half a patty on it so I asked for a new patty. They took the basket and sent us back lots of hamburger pieces that were SCORCHED. My kiddo wouldn’t eat it, understandably and by the time we got the replacement burnt hockey puck burger, everyone else was done eating. We tried to give our kid some of our food but it wasn’t much better- we’re so frustrated by our experience. Time and money wasted, poor service even waiting a long time for bread and refills when it was 4:30pm and not busy at all. We’ll never go back!

** UPDATE: the restaurant responded as if they wanted to resolve the issue but it appears to have just been for show since they never contacted me after I emailed them. Add bad customer service to my list of reasons I wouldn’t recommend SFCC!

5 Klattu 33 months ago

Better than expected. Real mashed potatoes. Kinda high end prices on some items. Mixed drinks but no soda water ?

4 Dee Fletcher 41 months ago

I went here on Saturday around 8pm, i ordered the chicken pasta and added shrimp. They gave me a nice size portion. it was tasty and had alot of sauce. I had a strawberry margarita with a sugar rim and that was good too. It reminds you of Texas roadhouse in Montgomery, Al. The atmosphere was nice and the waitress did good. I would return

5 Patrice Blackmon 35 months ago

I am very particular about my food. I requested that it be prepared in a way that I knew would take a little more care and attention, but the staff exceeded my expectations!!! I frequent Santa Fe and today really made me feel good about my decision to. Thank you so much for my Nacho’s. Your team deserves a big smile and unlimited hugs . Sincerely , a VERY HAPPY Customer .

5 Rob 32 months ago

Lots of food! Had a steak and couldn't finish, I'm so ashamed!! The rolls were amazing and the service was great. Thanks for a great experience!

3 Dave Billings 33 months ago

Ribeye steak was a good cut for the money. If it was not spiced to death and poor quality.

Kids steak bites were not edible. Tough as a boot! Big waste of money. Salads and service was awesome.

2 Kelli Bullard Baggott 31 months ago

Service is slow orders are slow and they are out of stuff constantly… their main appetizer, the rolls and butter. Most ppl come here just for that and they are out.. the waitress said our fried cheese was taking long because the fryers are backed up, but a min later , we get them and they are barely warm. The bathroom smells like mildew or dirty mop water and the stalls are falling apart.. and it took forever for a kids hot dog with mashed potatoes and steak tips with a baked potato. They brought mini corn dogs instead of a hot dog and she tried to tell me that was their hotdog…the “manager” finally came over and said they were making my kids hot dog and my steak tips would be 2 min and asked if there was anything else she could do.. I asked her to box it up and bring me the check.. when that finally came, food was barely warm and even the potato, which we all know takes forever to cool off, was also just barely warm.. btw before anyone is like oh they must have just been busy.. there were barely 10 cars in the parking lot.. It’s ridiculous and We won’t be back.. piss poor management and service.

1 K Tiger 32 months ago

As we walked in we could tell there was only an hour left it was a Friday night, they were cleaning and what not, no big deal. Until it came to the customer service. Firstly, my best friend and I sat down and placed drink orders. When she brought the drinks back we ordered a trio with chips. 10-15 minutes later we receive rolls, as we start eating we realize we don’t have silverware or napkins. We ask for some the next time we see her, she brings one silverware and some napkins and says they only have one rolled. Another 15-20 minutes later we get our chips and salsa. ( not what we ordered but ate it anyway) She grabbed us some more drinks and we waited for our food or more rolls for about another 15-20 minutes. About 45 minutes after ordering our shrimp with steaks, med rare more rare with loaded potatoes and broccoli. We receive our plates with OVER DONE steak and cold potatoes with a chunk of butter in the middle just as cold. Since they were close in 10 minutes we decided to eat what we could of our broccoli and shrimp, we paid our tab and left. Just mind blown at how even in the last hour u can serve cold and over cooked food to people instead of just saying when we walked in that u were closed for the night or not taking anymore customers. They weren’t prepared for more people and shouldn’t have sent the food out that way! Just a shame and won’t be going back even though I pass it every week.

Business Hours

Saturday	11:00am - 10:00pm
Sunday	11:00am - 09:00pm
Monday	11:00am - 10:00pm
Tuesday	Day off
Wednesday	11:00am - 10:00pm
Thursday	11:00am - 10:00pm
Friday	11:00am - 10:00pm