132 reviews

Badcock Home Furniture &more

Name: Badcock Home Furniture &more
Address: Sylacauga, United States
Price range: $$
Rating: 4.2

Sylacauga

258 W Fort Williams St, Sylacauga, AL 35150, United States

Home goods store Appliance store Bedroom furniture store Children's furniture store Electrical supply store Furniture rental service Furniture store Mattress store Office furniture store

Service Options In-store shopping In-store pick-up Delivery

+1 256-249-8412

About

Badcock Home Furniture &more is a home goods store, appliance store, bedroom furniture store, children's furniture store, electrical supply store, furniture rental service, furniture store, mattress store and office furniture store located in Sylacauga, United States. The average rating of this business is 4.20 out of 5 stars based on 132 reviews. The street address of this business is 258 W Fort Williams St, Sylacauga, AL 35150, United States. Badcock Home Furniture &more is open seven days a week from 09:00am to 07:00pm.

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FAQs

Where Badcock Home Furniture &more is located at?: Badcock Home Furniture &more is located at 258 W Fort Williams St, Sylacauga, AL 35150, United States.
What is the contact number of Badcock Home Furniture &more?: The contact number of Badcock Home Furniture &more is +1 256-249-8412

Reviews

2 Meinyocore Pearson 24 months ago

Worse thing I could have ever done was go open up a line of credit with this place… First day I went in talked to a sales person by the name of Doc. He was nice and helpful. Went in for a new mattress set and possibly a bunk bed. Told him I would come back when I have made a decision to purchase. Went back in the next couple of days and meet Misty because Doc was not there. Misty mention they as sales people help each other out when the other person isn’t there so hey why not.. Well I spent a a couple of hours there after I made my decision of what I wanted. Well it was a hassle for them to get the actual mattress set I wanted, and when it came in it was damaged and was sent back which I understood, not to mention the communication about the mattress was poor. When I called to see had it come in I was told I had to speak with my sales associate who wasn’t there. Knowing I only want to know is it there at the store for me to pick up. I couldn’t know anything about my order unless my sales person was there. Which was bull.. I received a damaged bunk bed that they agreed to replace but the guys who put it together was sent to my to put it together without any instructions or picture of what the bed looked like. So he ended up drilling 4 extra holes in the front of the bed, he didn’t have a clue where the ladder went and I understood. I was told I only needed i bunkie board and when it was delivered I needed 2 they chose not to make that right when it was not my mistake when I wanted to be sure of everything at the time of purchase. Bed put half way together waiting on the new piece to come in. Well the same not as soon as my 9 year old sits on the bed it falls through so now I no longer want the bed so I ask for an exchange, they are telling me they can’t do that unless the price is higher or equal. Well it’s my line of credit and there mess up so why not make the customer happy. Will never make Another purchase here again. And Misty not the best sales person, communication is terrible there. All employees.

1 Eddie Sappone 21 months ago

Learning lesson for me! They turn you over to a credit card company who charges 30 or 40% interest rates. If you are an hour late they charge you a late fee. My experience has been horrible.

5 Lois Skipworth 28 months ago

I love Badcock furniture. I went yesterday to purchase new mattresses and the staff was very cordial and knowledgeable about their products. Super nice and we had a wonderful experience. We can't wait for our delivery.

4 Lorine Jordan 26 months ago

In store service was good. Call for confirming delivery could have been a nicer conversation.

5 Robin Newman 43 months ago

The store is super clean, the staff are incredibly helpful but they don’t hover while you shop which was important to me. The manager is extremely nice, very professional and I truly enjoyed working with her. I will definitely bring my business here because they treated us so well. I would highly recommend this location!

3 Ray Gamble 31 months ago

I got 2 recliners from Badcock every thing went well until I paid my monthly payment. They took 25.00 out of my 100.00 payment for insurance and I told them that I didn’t want any insurance at all. Misty is saying I did when I know I told her I didn’t want it. Now she is saying she don’t know who to talk to about getting my 25.00 back. I need help getting my money back.

1 Courtney Lamberth 55 months ago

I had a pleasant experience with our first furniture purchase, so I went back to get a dining set. The initial sale was easy and didn't take more than 10 minutes. After I left, I realized I was overcharged. Had to go back for new paperwork. On the day of delivery, I called twice to make sure I was on the delivery schedule, and I was assured I was. By 9 PM, I still had no furniture and hadn't even received a phone call. I was waiting at the store when they opened the next morning. The store manager was polite, understanding, and apologetic. She reimbursed my delivery fee as well as some other charges. My furniture was delivered an hour later. My overall experience this time has been frustrating, but due to the exemplary customer service and kindness of the store manager, I ended up a happy customer.

Update 9.12.19

This place is a joke.

5 Heather Ware Bolton 67 months ago

James is revamping the inside of the store, it's starting to look amazing! Great prices wonderful staff.

Business Hours

Saturday	09:00am - 07:00pm
Sunday	12:00am - 06:00pm
Monday	09:00am - 07:00pm
Tuesday	09:00am - 07:00pm
Wednesday	09:00am - 07:00pm
Thursday	09:00am - 07:00pm
Friday	09:00am - 07:00pm