64 reviews

North Alabama Electric Co-Op

Name: North Alabama Electric Co-Op
Address: Stevenson, United States
Rating: 1.9

Stevenson

41103 US-72, Stevenson, AL 35772, United States

Electric utility company Public utility

+1 256-437-2281

About

North Alabama Electric Co-Op is a electric utility company and public utility located in Stevenson, United States. The average rating of this business is 1.90 out of 5 stars based on 64 reviews. The street address of this business is 41103 US-72, Stevenson, AL 35772, United States. North Alabama Electric Co-Op is closed on Saturday and Sunday, and other days it is open from 07:30am to 04:30pm.

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FAQs

Where North Alabama Electric Co-Op is located at?: North Alabama Electric Co-Op is located at 41103 US-72, Stevenson, AL 35772, United States.
What is the contact number of North Alabama Electric Co-Op?: The contact number of North Alabama Electric Co-Op is +1 256-437-2281

Reviews

1 Jessica Mundt 23 months ago

The slowest company I have ever delt with. It has taken them a month to get the fiber ran probably 50 ft to the house and now it's going to take themthree weeks to hook it up in the house. Ridiculous that they don't have the manpower to assist customers in a decent time frame. They know they have a monopoly and are taking advantage of it!!! Sadly, customers have no other form of communication. There is no signal in the area.

1 Mark Chaviers 19 months ago

The absolute worse co-op service I have ever been associated with. The power goes out here more than any other place I have ever lived. Good weather, rain, it doesn't matter.

1 Brandon Parker 23 months ago

Fantastic company if you're really hoping to have unreliable infrastructure... If you love having surprise candle lit dinners on clear evenings ... This may be the place for you. Otherwise avoid them at all costs. Worst electric company I have ever had.

1 Andrew 24 months ago

This business is absolute trash. If I ran a company like this, I would be out of business. The service techs are the only component people, and their hands are tied by incompetent customer service. The second another company comes out this way, we are jumping ship. I don't care if it's 2x higher in price. I'm seriously considering doing Starlink when they move out here this year as well. Cannot wait to see this company collapse.

1 Game Guyy 21 months ago

Pay for a service and they won’t help you with your issues. Customer service routinely disregards your issues and hangs up on you without resolving the problem, no matter how polite you are. Worst service imaginable.

1 Don C 25 months ago

We have been trying for over 3 months to get them to make us an appointment for wifi service. They say they have called. Me nore my wife have any miss calls from them! The lady's at the office are very rude and unhelpful! Wouldn't have to put up with this if we had other options! Never had this problem with Scottsboro power boad!

1 Coty Durham 26 months ago

So far, I have contacted North Alabama Fiber on four separate occasions in an attempt to get my fiber internet fixed. After over three weeks and assurances that someone would contact me back within 24-48 hours, I have still yet to be contacted by anyone. Pay for a service, just to not have the service, but still be charged. I am disappointed with the absolute pitiful customer service I have received.

1 Christopher Swaim 29 months ago

Unusable internet for almost a month. I call everyday but they say there is no update. William Selby told me he would do a deep dive into this but after one day he has not returned my calls or messages. This is the worst customer service ever!

Business Hours

Friday	07:30am - 04:30pm
Saturday	Day off
Sunday	Day off
Monday	07:30am - 04:30pm
Tuesday	07:30am - 04:30pm
Wednesday	07:30am - 04:30pm
Thursday	07:30am - 04:30pm