Adored Sweets

I absolutely love Adored Sweets! I've been a fan of their cupcakes and cakes for a while but finally had the chance to order a custom cake a few weeks ago. Not only did they exceed my expectations, but she handled my meltdown prior to picking up the cake. She worked with me on pickup and was a bright ray of sunshine on a rather bleak birthday. I highly recommend Adored Sweets!

My cupcakes were absolutely delicious!! Every bite was amazing especially the chocolate.

I had a very short engagement period and chose Adored Sweets for our wedding cake. She promised things she never did, even after I sent follow-up emails. (ie, offered to send cake samples in the mail, send me photos with glitter dust sheen options, available florals, etc). She updated my contract to include an extra half tier even though I had already said multiple times a 4-tier would be fine, so it needed changed. Due to some technical error on her end, the contract needed signed twice. I read over everything to made sure it described the design correctly.

As soon as my husband and I entered the reception, I immediately saw the wrong design was put on one of my cake tiers. Per all our conversations and the wedding contract we signed TWICE, every tier was supposed to have the scroll piping with small decorative dots around it. Takeeka did an excellent job doing that on all of the tiers, except one. She took it upon herself to put polka dots all over the second largest tier of my cake -- the one thing I did NOT want.
I believe she misunderstood my design request: I sent a photo of exactly what I wanted. On the contract she put the cake would have *her* signature scroll piping. I clarified I wanted the one in my photo which had dots around the scrolls. I asked her if she could do the one in the photo with the dots, she said yes. I don't know how that translated to her picking some random tier of my cake to put only polka dots on, when the other three tiers were the scroll work and decorative dots I asked for. I understand people make mistakes, and that's alright if they're willing to try to make things right. She, however, is not.

The cake server who has had years of experience asked us where we ordered the cake from and told us he had never seen such an awful wedding cake before, that it was completely unacceptable, and we should contact the baker. It was so dry and crumbly it was nearly impossible to cut, part of it collapsed into the tier below it, damaging that one too. There was also hardly any raspberry filling.

Right after our wedding, we received an email from Takeeka saying to let her know how we liked our cake. I politely and honestly let her know how it disappointed us. She didn't respond, so I sent a follow-up email a couple weeks later. Still no reply. Later, I called to discuss it but got cut off with "not saying you're not important but I really don't have time for this." We arranged for next week; the phone call was incredibly unpleasant. She hardly let me speak, would interrupt me when I did try to, and took no accountability whatsoever for how the cake turned out. She claimed she has "never ever been told her cake was dry." (If you read her FB reviews, you'll see that isn't true, and she's had a past complaint about it.) When I offered her again the cake server's number to discuss his experience, she told me she didn't think The Florentine was credible and wouldn't believe what they told her anyway. According to her, she did me a favor by even taking my order and charged me extra since it was a later order than she would normally accept, which is fine, but I expect to get what I paid for per the contract.

She refused to refund anything & finally said she could give me some sort of discount for a future order with her so she could "earn my business." I never got a real apology from her and will forever have the horrid polka dots in my wedding photos and video. She acts like since she started baking at 12 years old, she is incapable of making a mistake, tried blaming me and the venue but did not once take accountability for how the cake turned out. She said she takes pictures of every cake she makes throughout the process and would send me pictures of how much raspberry filling she put between each layer, a photo of the email where I "asked" for just dots, but she never did. I even sent a follow up asking for what she promised, nothing. Finally, I sent an email requesting what the discount amount would be on a future order with her for my reference. That email was ignored too. ZERO customer service

My daughter’s 1st birthday cake was amazing! I asked for the inside to match the theme and it was perfect!! Better than I could’ve ever imagined????

Adored Sweets made the wedding cake of our dreams for our reception back in March and then sweetened our first wedding anniversary with one of her amazing, banana pudding cheesecakes! It was so good, we devoured it before I could get photos but it was delicious!

Adored Sweets provided a wedding cake for my daughter's wedding! Everyone raved about how delicious it was.

This is the second time I have ordered a birthday cake with Adored sweets & first time ordering cupcakes. Everything was perfect. The cakes and cupcakes were so delicious & the execution on how I wanted each one to look was spot on. Will continue to use them in the future. The owner was sweet and kept good contact throughout the process! Great customer service!

What a cake! Ordered a marble cake with buttercream icing from Adored Sweets for my son's 16th birthday and it was so worth it. The icing ALONE was worth every penny we paid! Easy ordering process, good communication and easy pick up. So worth spending a few more dollars than getting a generic cake from a grocery store. Can't wait our family's next birthday...may have to order cupcakes along the way to hold us over! Thanks again!